# iOS CallKit not working

**URL:** <https://devforum.zoom.us/t/ios-callkit-not-working/94256>\
**Category:** Phone\
**Tags:** phone\
**Created:** [August 31, 2023, 9:14am UTC](https://devforum.zoom.us/t/ios-callkit-not-working/94256 "2023-08-31T09:14:25Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ag1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ag1/32/51593_2.png) [@ag1](https://devforum.zoom.us/u/ag1)\
**Post date:** [August 31, 2023, 9:14am UTC](https://devforum.zoom.us/t/ios-callkit-not-working/94256/1 "2023-08-31T09:14:25Z")

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Hi,

Our iOS devices (iPhone 13 Pro & iPhone 13 Pro Max iOS 16.6) stopped ringing (Callkit failure) & only a small notification shows up for calls. Is there anybody else experiencing this issue or has any suggestions on a possible fix?

Thank you,  
Alexander

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 7, 2023, 4:52pm UTC](https://devforum.zoom.us/t/ios-callkit-not-working/94256/2 "2023-09-07T16:52:31Z")

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Hi @ag1  
Thanks for reaching out to us and welcome to our community!  
Have you been able to troubleshoot this on your end? or do you still need our help?  
Please let me know!  
Elisa

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<div class="post-metadata">

**Author:** ![ag1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ag1/32/51593_2.png) [@ag1](https://devforum.zoom.us/u/ag1)\
**Post date:** [September 7, 2023, 5:23pm UTC](https://devforum.zoom.us/t/ios-callkit-not-working/94256/3 "2023-09-07T17:23:56Z")

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Hi,

Thank you for you reply.

Tried all methods, nothing seems to fix this… Both account users affected solely on iOS devices…

Thank you

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 8, 2023, 4:49pm UTC](https://devforum.zoom.us/t/ios-callkit-not-working/94256/4 "2023-09-08T16:49:18Z")

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Thanks for confirming this, I forgot to ask what version of the SDK you are working with @ag1

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<div class="post-metadata">

**Author:** ![ag1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ag1/32/51593_2.png) [@ag1](https://devforum.zoom.us/u/ag1)\
**Post date:** [September 18, 2023, 1:39pm UTC](https://devforum.zoom.us/t/ios-callkit-not-working/94256/5 "2023-09-18T13:39:08Z")

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Hi,

Thank you for you reply.

I think this is now resolved with the new iOS update ✅