# Is webhook meeting.chat\_message\_file\_sent work? **URL:** \ **Category:** API and Webhooks\ **Tags:** webhooks\ **Created:** [July 17, 2024, 9:06pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881 "2024-07-17T21:06:45Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![nikita](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nikita/32/58410_2.png) [@nikita](https://devforum.zoom.us/u/nikita)\ **Post date:** [July 17, 2024, 9:06pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/1 "2024-07-17T21:06:45Z")
Hello community, **Description** More than 4 months I can not delivery feature on top [meeting.chat\_message\_file\_sent](https://developers.zoom.us/docs/meeting-sdk/webhooks/#operation/meeting.chat_message_file_sent) webhook for my client. The initial [topic](https://devforum.zoom.us/t/trouble-activating-webhooks-for-meeting-chat-message-sent-meeting-chat-message-file-sent/107362) was closed, so i open this. **Timeline** : - 13th March 2024 i requested to enable this chat\_message\_file\_sent and chat\_message\_sent webhooks. - 15th April 2024 after many messages support confirmed that there is a bug, what will be fixed in the June 15th release - 17th June 2024 Zoom released Enhanced chat notifications, but [release notes](https://developers.zoom.us/changelog/meetings/june-17-2024/) doesn’t provide any details. I can confirm that after this release we see chat\_message\_sent events, but not chat\_message\_file\_sent. - 3th Jul 2024 the client dev team requested to enable chat\_message\_file\_sent webhook - 17th Jul the support team already rejected two tickets as already webhook enabled, but we still don’t have chat\_message\_file\_sent **Reproduce steps** 1. Create a Zoom server-to-server oAuth App (we actually have such results with General App and Webhook Only App) 2. Follow documentation: 2.1 Enable DLP 2.2 Enable Event Subscriptions with **In-meeting chat message received** and **In-meeting chat message file received** 2.3 Get the request approval from Zoom support 3. Check that you have chat\_message\_sent, but not chat\_message\_file\_sent when you send in a meeting file. **Questions** : 1. Is chat\_message\_sent and chat\_message\_file\_sent webhooks has the same approval or different? Maybe support or backend team are wrong and just not enable this feature? 2. Who can help with enabling or fixing this feature? ---
**Author:** ![nikita](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nikita/32/58410_2.png) [@nikita](https://devforum.zoom.us/u/nikita)\ **Post date:** [July 17, 2024, 9:07pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/2 "2024-07-17T21:07:23Z")
@gianni.zoom @chunsiong.zoom could you help with this? ---
**Author:** ![nikita](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nikita/32/58410_2.png) [@nikita](https://devforum.zoom.us/u/nikita)\ **Post date:** [July 18, 2024, 11:43pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/3 "2024-07-18T23:43:00Z")
@gianni.zoom @chunsiong.zoom could you help with this? ---
**Author:** ![nikita](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nikita/32/58410_2.png) [@nikita](https://devforum.zoom.us/u/nikita)\ **Post date:** [July 19, 2024, 4:19pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/4 "2024-07-19T16:19:20Z")
@elisa.zoom could you help with that? ---
**Author:** ![nikita](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nikita/32/58410_2.png) [@nikita](https://devforum.zoom.us/u/nikita)\ **Post date:** [July 19, 2024, 4:20pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/5 "2024-07-19T16:20:57Z")
or maybe @chunsiong.zoom can help? ---
**Author:** ![nikita](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nikita/32/58410_2.png) [@nikita](https://devforum.zoom.us/u/nikita)\ **Post date:** [July 20, 2024, 2:53pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/6 "2024-07-20T14:53:59Z")
Up for better visability ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [July 22, 2024, 1:49pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/7 "2024-07-22T13:49:20Z")
Hi @nikita Thanks for reaching out to us and sorry to hear that you are having issues with some of our webhooks. Allow me some time to troubleshoot this on my end and will get back to you shortly ---
**Author:** ![nikita](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nikita/32/58410_2.png) [@nikita](https://devforum.zoom.us/u/nikita)\ **Post date:** [July 22, 2024, 3:34pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/8 "2024-07-22T15:34:07Z")
Thank you. we look forward to. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [July 23, 2024, 8:33pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/9 "2024-07-23T20:33:26Z")
HI @nikita I have sent you a DM, please reply with more details there Cheers, Elisa ---
**Author:** ![nikita](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nikita/32/58410_2.png) [@nikita](https://devforum.zoom.us/u/nikita)\ **Post date:** [August 1, 2024, 9:25pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/10 "2024-08-01T21:25:58Z")
Dear community, Today with @elisa.zoom help i got some progress. @elisa.zoom advice is > Please make sure to manually turn on the feature in the web portal by going to Admin tab \> Account Management. \>\> Account settings \> In meeting (advanced) and enable the “Include in-meeting chat files” option ![CleanShot 2024-08-01 at 17.17.30@2x](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/b/0bcf9e7017a0502691e27a01d2fb72669aeada44.png) I have this enabled, so the support changed something in my account setting or codebase, so I got **meeting.chat\_message\_file\_sent** webhooks notification. Unfortunately, the notification doesn’t have download\_url as described at the webhook notification. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [August 2, 2024, 12:34pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/11 "2024-08-02T12:34:15Z")
Thanks @nikita I am still investigating this issue. I will update you as soon as I have more information ---
**Author:** ![nikita](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nikita/32/58410_2.png) [@nikita](https://devforum.zoom.us/u/nikita)\ **Post date:** [August 12, 2024, 9:41pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/12 "2024-08-12T21:41:53Z")
Now the webhook is work for us. @elisa.zoom thank you for help! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [August 13, 2024, 9:42pm UTC](https://devforum.zoom.us/t/is-webhook-meeting-chat-message-file-sent-work/113881/13 "2024-08-13T21:42:16Z")
Closed on August 13, 2024, 9:42pm UTC This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.