# Issue a join\_url registrant with Iphone **URL:** \ **Category:** API and Webhooks\ **Created:** [August 25, 2020, 10:14am UTC](https://devforum.zoom.us/t/issue-a-join-url-registrant-with-iphone/28083 "2020-08-25T10:14:39Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![tom71](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tom71/32/48640_2.png) [@tom71](https://devforum.zoom.us/u/tom71)\ **Post date:** [August 25, 2020, 10:14am UTC](https://devforum.zoom.us/t/issue-a-join-url-registrant-with-iphone/28083/1 "2020-08-25T10:14:39Z")
Hi, sometimes I have a problem with open a join\_url on iPhone (iphone 6 ver. 11.4.1). When zoom app is open on iPhone and then I open then join\_url , it requires the password to join the meeting. Otherwise, when zoom app is closed , the join\_url opened correctly and automatically login the participant in the meeting without ask the meeting password. Thanks tommaso ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 27, 2020, 10:00pm UTC](https://devforum.zoom.us/t/issue-a-join-url-registrant-with-iphone/28083/2 "2020-08-27T22:00:49Z")
Hey @tom71, This seems to be an issue with the Zoom App. Can you please share this with [support.zoom.us](http://support.zoom.us)? They will be able to better assist. 🙂 Thanks, Tommy ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [September 27, 2020, 8:00am UTC](https://devforum.zoom.us/t/issue-a-join-url-registrant-with-iphone/28083/3 "2020-09-27T08:00:52Z")
Closed on September 27, 2020, 8:00am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.