# Issue in creating user

**URL:** <https://devforum.zoom.us/t/issue-in-creating-user/2839>\
**Category:** API and Webhooks\
**Created:** [December 30, 2018, 6:06am UTC](https://devforum.zoom.us/t/issue-in-creating-user/2839 "2018-12-30T06:06:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jharaj659](https://avatars.discourse-cdn.com/v4/letter/j/8e7dd6/32.png) [@jharaj659](https://devforum.zoom.us/u/jharaj659)\
**Post date:** [December 30, 2018, 6:06am UTC](https://devforum.zoom.us/t/issue-in-creating-user/2839/1 "2018-12-30T06:06:47Z")

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I am trying to create an user with below request body input.  
{  
“action”:“custCreate”,  
“user\_info”:{  
“[email":"example@gmail.com](mailto:email%22:%22example@gmail.com)”,  
“first\_name”:“john”,  
“last\_name”:“doe”,  
“type”:1,  
“password”:“Johndoe@1”  
}  
}

Url: [https://api.zoom.us/v2/users](https://api.zoom.us/v2/users)  
Method: POST  
I am getting response as  
{  
“code”: 2016,  
“message”: “No permission, please contact Zoom customer support.”  
}.  
Also I am using trial account right now, even if I change the action as create it gives me response as

{  
“code”: 200,  
“message”: “No privilege.”  
}

Why this issue is coming ?

---

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**Author:** ![TimZoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/timzoom/32/978_2.png) [@TimZoom](https://devforum.zoom.us/u/TimZoom)\
**Post date:** [January 18, 2019, 11:00pm UTC](https://devforum.zoom.us/t/issue-in-creating-user/2839/2 "2019-01-18T23:00:35Z")

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Hi @jharaj659,

Let me apologize for the late response. We had some posts slip through the cracks for one reason or another, but we didn’t want you to go without a response even it if is a late one.

This is probably due to you not having permissions on the account to be a developer. Please make usre you speak with your account admin and get the proper permissions.

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:08pm UTC](https://devforum.zoom.us/t/issue-in-creating-user/2839/3 "2020-08-21T18:08:12Z")

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