# Issue with Call Log API, not all the records are returned **URL:** \ **Category:** Users and Groups\ **Tags:** phone\ **Created:** [September 5, 2024, 6:38pm UTC](https://devforum.zoom.us/t/issue-with-call-log-api-not-all-the-records-are-returned/116996 "2024-09-05T18:38:41Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![william.dvoracek](https://avatars.discourse-cdn.com/v4/letter/w/e36b37/32.png) [@william.dvoracek](https://devforum.zoom.us/u/william.dvoracek)\ **Post date:** [September 5, 2024, 6:38pm UTC](https://devforum.zoom.us/t/issue-with-call-log-api-not-all-the-records-are-returned/116996/1 "2024-09-05T18:38:41Z")
When I use the API to retrieve call log records for a user, I do not receive the same number of records as what is showing in the Zoom Portal Call logs. For a given request, the API call only returned one record. When I look in the Zoom portal, I see five records. So trying to understand why there is a discrepancy. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [September 6, 2024, 5:41pm UTC](https://devforum.zoom.us/t/issue-with-call-log-api-not-all-the-records-are-returned/116996/2 "2024-09-06T17:41:00Z")
Hi @william.dvoracek can you please link the direct endpoint and detail your API query including any parameters? ---
**Author:** ![william.dvoracek](https://avatars.discourse-cdn.com/v4/letter/w/e36b37/32.png) [@william.dvoracek](https://devforum.zoom.us/u/william.dvoracek)\ **Post date:** [September 6, 2024, 6:40pm UTC](https://devforum.zoom.us/t/issue-with-call-log-api-not-all-the-records-are-returned/116996/4 "2024-09-06T18:40:12Z")
Using this API: /docs/api/rest/reference/phone/methods/#operation/phoneUserCallLogs Providing the email address for the given user. And the From and To dates.