# Issue with MobileData

**URL:** <https://devforum.zoom.us/t/issue-with-mobiledata/29381>\
**Category:** Android\
**Created:** [September 7, 2020, 8:07am UTC](https://devforum.zoom.us/t/issue-with-mobiledata/29381 "2020-09-07T08:07:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![myclassboard](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/myclassboard/32/7439_2.png) [@myclassboard](https://devforum.zoom.us/u/myclassboard)\
**Post date:** [September 7, 2020, 8:07am UTC](https://devforum.zoom.us/t/issue-with-mobiledata/29381/1 "2020-09-07T08:07:30Z")

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Zoom sdk intialization working fine with WIFI but not working with Mobile Data.

getting below errorcode  
errorCode=3, internalErrorCode=5003

Zoom SDK Version  
v4.6.21666.0429  
v5.0.24437.0708

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**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [September 8, 2020, 4:49pm UTC](https://devforum.zoom.us/t/issue-with-mobiledata/29381/2 "2020-09-08T16:49:39Z")

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Hi @myclassboard, thanks for the post.

There shouldn’t be any difference in functionality using wifi vs mobile data to connect. We have also been unable to produce this on our end. The only possible cause I can think of which could be causing this issue is if you switch from wifi to mobile while trying to initialize the SDK, resulting in your device briefly going offline while the switch occurs. If this is not the case, it is likely an issue with your mobile network.

Thanks!

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<div class="post-metadata">

**Author:** ![myclassboard](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/myclassboard/32/7439_2.png) [@myclassboard](https://devforum.zoom.us/u/myclassboard)\
**Post date:** [September 8, 2020, 5:12pm UTC](https://devforum.zoom.us/t/issue-with-mobiledata/29381/3 "2020-09-08T17:12:13Z")

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Dear Jon,  
We observed the issue mainly with Reliance JIO MOBILE data network.
