# Issue with Retrieving Meeting Recordings via Zoom API - Error Code 3301

**URL:** <https://devforum.zoom.us/t/issue-with-retrieving-meeting-recordings-via-zoom-api-error-code-3301/102449>\
**Category:** Cloud Recordings\
**Tags:** api\
**Created:** [January 24, 2024, 3:24pm UTC](https://devforum.zoom.us/t/issue-with-retrieving-meeting-recordings-via-zoom-api-error-code-3301/102449 "2024-01-24T15:24:39Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [January 31, 2024, 10:06pm UTC](https://devforum.zoom.us/t/issue-with-retrieving-meeting-recordings-via-zoom-api-error-code-3301/102449/5 "2024-01-31T22:06:03Z")

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Hi @dshumate ,

Review the " Settings for sharing cloud recordings" section of that support article for full scope of details on configuring. You want to make sure that downloading for the recording is not disabled by the Admin for the person querying the recording via API.

This was the case for another developer when we investigated further:

> [@Cannot download some recording using API](https://devforum.zoom.us/t/cannot-download-some-recording-using-api/100492):
>
> Hey everyone. Our users authorize our Zoom OAuth App. Then, when the recording is ready, we call get recording endpoint using include\_fields=download\_access\_token. Then we proceed by using the download link and attaching access\_token query string (access\_token=). This works almost all of the time. However, this is failing for some recordings (i receive recording not found error when it actually exists). Is there another method to download recordings that i’m missing? Thanks!

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