# Issue:Zoom "Message Preview" does not contain the message text

**URL:** <https://devforum.zoom.us/t/issue-zoom-message-preview-does-not-contain-the-message-text/46944>\
**Category:** API and Webhooks\
**Created:** [March 30, 2021, 6:26pm UTC](https://devforum.zoom.us/t/issue-zoom-message-preview-does-not-contain-the-message-text/46944 "2021-03-30T18:26:37Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![roger11](https://avatars.discourse-cdn.com/v4/letter/r/e47774/32.png) [@roger11](https://devforum.zoom.us/u/roger11)\
**Post date:** [March 30, 2021, 6:26pm UTC](https://devforum.zoom.us/t/issue-zoom-message-preview-does-not-contain-the-message-text/46944/1 "2021-03-30T18:26:38Z")

</div>

**Description**  
I have a zoom chat bot. When I receive message from the chat bot the preview message coming as notification does not contain the text message. Is there any way that I can see some sort of preview of the incoming message?

\*\*Screenshots \*\*  
[zoom\_preview\_messsage|408x147](https://devforum.zoom.us/uploads/short-url/j78pI3RhgF7zIVLCuY5duruSNmW.png)

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 31, 2021, 5:14pm UTC](https://devforum.zoom.us/t/issue-zoom-message-preview-does-not-contain-the-message-text/46944/3 "2021-03-31T17:14:32Z")

</div>

Hey @roger11,

Thanks for reaching out about this. I believe this is expected behavior, in terms of the notification itself. However, it’s a great suggestion to include preview text. Please feel free to suggest this as a feature request here: #feature-requests

Thanks,  
Will

---

<div class="post-metadata">

**Author:** ![roger11](https://avatars.discourse-cdn.com/v4/letter/r/e47774/32.png) [@roger11](https://devforum.zoom.us/u/roger11)\
**Post date:** [April 2, 2021, 4:59am UTC](https://devforum.zoom.us/t/issue-zoom-message-preview-does-not-contain-the-message-text/46944/4 "2021-04-02T04:59:31Z")

</div>

Thanks @will.zoom for the reply.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 2, 2021, 10:03pm UTC](https://devforum.zoom.us/t/issue-zoom-message-preview-does-not-contain-the-message-text/46944/5 "2021-04-02T22:03:29Z")

</div>

Let us know if we can help with anything else @roger11 . 🙂

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 3, 2021, 8:04am UTC](https://devforum.zoom.us/t/issue-zoom-message-preview-does-not-contain-the-message-text/46944/6 "2021-05-03T08:04:22Z")

</div>

Closed on May 3, 2021, 8:04am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.