# Issues with virtual background on Zoom Web SDK version 2.12.0

**URL:** <https://devforum.zoom.us/t/issues-with-virtual-background-on-zoom-web-sdk-version-2-12-0/113678>\
**Category:** Web\
**Created:** [July 15, 2024, 11:57am UTC](https://devforum.zoom.us/t/issues-with-virtual-background-on-zoom-web-sdk-version-2-12-0/113678 "2024-07-15T11:57:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tekditechnologies](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tekditechnologies/32/49434_2.png) [@tekditechnologies](https://devforum.zoom.us/u/tekditechnologies)\
**Post date:** [July 15, 2024, 11:57am UTC](https://devforum.zoom.us/t/issues-with-virtual-background-on-zoom-web-sdk-version-2-12-0/113678/1 "2024-07-15T11:57:35Z")

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Hello

I am using the Zoom meeting web SDK 2.12.0, But I am experiencing issue with Virtual background. There is no any optin to choose the virtual background.

 ![Screenshot-from-2024-07-15-17-00-39-png-1600×900-](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/5/a5d3f4bf67367145c5f2f8b5944390d3e0990162.png)

But when I join the webinar from the panellist link I am able to see the option to choose the Background.

 ![Screenshot-from-2024-07-15-16-57-50-png-1600×900-](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/7/87751a4be843a6e72c01a1b3d2322ea47399ad6a.png)

**Which Web Meeting SDK version?**  
2.12.0

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**Author:** ![vinjey](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vinjey](https://devforum.zoom.us/u/vinjey)\
**Post date:** [July 16, 2024, 2:55pm UTC](https://devforum.zoom.us/t/issues-with-virtual-background-on-zoom-web-sdk-version-2-12-0/113678/2 "2024-07-16T14:55:31Z")

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Experiencing the same issue, please let us know if you are able to solve it.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 16, 2024, 12:56am UTC](https://devforum.zoom.us/t/issues-with-virtual-background-on-zoom-web-sdk-version-2-12-0/113678/3 "2024-08-16T00:56:15Z")

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Closed on August 16, 2024, 12:56am UTC

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