# IUserInfo missing email

**URL:** <https://devforum.zoom.us/t/iuserinfo-missing-email/20883>\
**Category:** Meeting SDK\
**Created:** [June 10, 2020, 7:59am UTC](https://devforum.zoom.us/t/iuserinfo-missing-email/20883 "2020-06-10T07:59:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![balhara.vinay](https://avatars.discourse-cdn.com/v4/letter/b/e274bd/32.png) [@balhara.vinay](https://devforum.zoom.us/u/balhara.vinay)\
**Post date:** [June 10, 2020, 7:59am UTC](https://devforum.zoom.us/t/iuserinfo-missing-email/20883/1 "2020-06-10T07:59:27Z")

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How to get associated email id for a user ? The IUserInfo interface exposes name, ID and other parameters but email id is not a part of it.

SDK Version v4.6.21666.0428

Thanks

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [June 10, 2020, 8:22am UTC](https://devforum.zoom.us/t/iuserinfo-missing-email/20883/2 "2020-06-10T08:22:24Z")

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Hi @balhara.vinay,

Thanks for using Zoom SDK. The email info is not provided. If you would like to get the user email, you may leverage the Zoom API:[https://marketplace.zoom.us/docs/api-reference/zoom-api/users/user](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/user)

Thanks!

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**Author:** ![balhara.vinay](https://avatars.discourse-cdn.com/v4/letter/b/e274bd/32.png) [@balhara.vinay](https://devforum.zoom.us/u/balhara.vinay)\
**Post date:** [June 10, 2020, 5:16pm UTC](https://devforum.zoom.us/t/iuserinfo-missing-email/20883/3 "2020-06-10T17:16:48Z")

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Thanks @carson.zoom. I tried using that API on the browser itself but I was receiving a response ‘user doesn’t exist’ although the user id supplied is the one that I got by IUserInfo::GetUserID in my application. I suspect this might be because of wrong auth token.  
If I try to create an auth token with client key and secret of my SDK app, the zoom portal says invalid key. JWT app’s key and secret creates a token but it seems JWT apps don’t have access to said user API.  
How am I supposed to get this user info using API or how can I create the auth token using key and secret of my SDK app if wrong auth is the underlying problem?

Thanks

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [June 11, 2020, 10:17am UTC](https://devforum.zoom.us/t/iuserinfo-missing-email/20883/4 "2020-06-11T10:17:23Z")

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Hi @balhara.vinay,

Thanks for the reply. Since Zoom API and Zoom SDKs are different products, so you will need separated credentials to make requests to Zoom API:

- Zoom API: Use API key & API secret
- Zoom SDK: Use SDK key & SDK secret

You may refer to the instruction here to authenticate and make a request to Zoom API:[https://marketplace.zoom.us/docs/api-reference/using-zoom-apis](https://marketplace.zoom.us/docs/api-reference/using-zoom-apis)

Thanks!

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:59pm UTC](https://devforum.zoom.us/t/iuserinfo-missing-email/20883/5 "2020-08-21T21:59:48Z")

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Closed on August 21, 2020, 9:59pm UTC