# Javascript web sdk says "Your account don't enable api"

**URL:** <https://devforum.zoom.us/t/javascript-web-sdk-says-your-account-dont-enable-api/7011>\
**Category:** Web\
**Created:** [December 10, 2019, 3:01pm UTC](https://devforum.zoom.us/t/javascript-web-sdk-says-your-account-dont-enable-api/7011 "2019-12-10T15:01:28Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![thulasi.sri0](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/thulasi.sri0/32/2578_2.png) [@thulasi.sri0](https://devforum.zoom.us/u/thulasi.sri0)\
**Post date:** [December 10, 2019, 3:01pm UTC](https://devforum.zoom.us/t/javascript-web-sdk-says-your-account-dont-enable-api/7011/1 "2019-12-10T15:01:28Z")

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I am using Javascript Web sdk to join meeting using attached code

" ZoomMtg.init({

leaveUrl: ‘’,  
isSupportAV: true,  
videoDrag: true, //optional,  
success: function (res) {

[//console.log](https://console.log)(res);

ZoomMtg.join(  
{  
meetingNumber:,  
userName: ‘’,  
signature: signature,  
apiKey: ‘’,  
userEmail: ‘**’,  
passWord: '**’’’,  
success: function(res){  
$(’#nav-tool’).hide();  
console.log(‘join meeting success’);  
},  
error: function(res) {  
console.log(res);  
if(res.errorMessage){  
console.log(res);  
}

}  
}  
);  
},  
error: function(res) {  
alert(res.errorMessage);  
}  
});"

It returns Attached error “Your account Don’t enable error like attached screen shot”

 ![token](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/c/c1dc34b8afcb682a66f100bf514e16b6bcfc443b.png)

But with free account api key its working perfectly .

We don’t know why it is showing to my pro account.

can any one help on this.

Struggling from last 2 days.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 10, 2019, 11:13pm UTC](https://devforum.zoom.us/t/javascript-web-sdk-says-your-account-dont-enable-api/7011/2 "2019-12-10T23:13:33Z")

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Hey @thulasi.sri0,

This sounds odd. Can you please schedule a Zoom meeting with me so I can further assist?

[Question, was your account switched from a sole Zoom account to a sub account under a master account?](https://devforum.zoom.us/t/you-cannot-authorize-the-app/5997/7)

Can you also check your JWT app is activated in the Zoom App Marketplace Settings?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![kurapati.muralikrish](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kurapati.muralikrish/32/4397_2.png) [@kurapati.muralikrish](https://devforum.zoom.us/u/kurapati.muralikrish)\
**Post date:** [March 29, 2020, 2:17am UTC](https://devforum.zoom.us/t/javascript-web-sdk-says-your-account-dont-enable-api/7011/3 "2020-03-29T02:17:32Z")

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Hi there,

I have to same problem, so I have created a pro account, but I am still getting the same problem, not sure if it takes time to update the account to pro after payment

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 30, 2020, 6:09pm UTC](https://devforum.zoom.us/t/javascript-web-sdk-says-your-account-dont-enable-api/7011/4 "2020-03-30T18:09:40Z")

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Hey @kurapati.muralikrish,

Make sure you are using a [JWT App Type](https://marketplace.zoom.us/docs/guides/getting-started/app-types/create-jwt-app).

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 7:25pm UTC](https://devforum.zoom.us/t/javascript-web-sdk-says-your-account-dont-enable-api/7011/5 "2020-08-21T19:25:15Z")

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