# "Join Audio" / "Leave Computer Audio" buttons don't work reliably

**URL:** <https://devforum.zoom.us/t/join-audio-leave-computer-audio-buttons-dont-work-reliably/81658>\
**Category:** Web\
**Created:** [January 18, 2023, 9:10pm UTC](https://devforum.zoom.us/t/join-audio-leave-computer-audio-buttons-dont-work-reliably/81658 "2023-01-18T21:10:37Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![markusp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/markusp/32/36577_2.png) [@markusp](https://devforum.zoom.us/u/markusp)\
**Post date:** [January 18, 2023, 9:10pm UTC](https://devforum.zoom.us/t/join-audio-leave-computer-audio-buttons-dont-work-reliably/81658/1 "2023-01-18T21:10:38Z")

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**Zoom Meeting SDK versions**  
Tested with 2.8.0 and 2.9.5

**Steps to reproduce:**

1. Join a meeting
2. On top of the mute button click the little arrow to open the menu with audio input/output options.
3. Click the “Leave computer audio” option
4. Click the “Join audio” button

Nothing happens and user gets left out of audio and can’t join back into the audio without refreshing the page.

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [January 19, 2023, 11:47pm UTC](https://devforum.zoom.us/t/join-audio-leave-computer-audio-buttons-dont-work-reliably/81658/2 "2023-01-19T23:47:18Z")

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Welcomet , @markusp.

Thank you for posting in the Zoom Developer Forum. We recently updated the Zoom Web SDK, can you please update to version 2.9.7 and let us know if the behavior persists?

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**Author:** ![markusp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/markusp/32/36577_2.png) [@markusp](https://devforum.zoom.us/u/markusp)\
**Post date:** [January 23, 2023, 10:47am UTC](https://devforum.zoom.us/t/join-audio-leave-computer-audio-buttons-dont-work-reliably/81658/3 "2023-01-23T10:47:36Z")

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Hi Donte,  
Just tested on 2.9.7. Can confirm the behaviour persists.

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**Author:** ![will-decker](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will-decker/32/22436_2.png) [@will-decker](https://devforum.zoom.us/u/will-decker)\
**Post date:** [January 23, 2023, 5:03pm UTC](https://devforum.zoom.us/t/join-audio-leave-computer-audio-buttons-dont-work-reliably/81658/4 "2023-01-23T17:03:29Z")

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I can also confirm a similar issue isn’t working with 2.9.7. The blue “Join with Audio” button is not showing at all for us after clicking “Join Audio”

 ![Screen Shot 2023-01-23 at 11.02.56 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/0/0089e47c9edf20b5e83e458d57bde50c517a06de.png)

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**Author:** ![will-decker](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will-decker/32/22436_2.png) [@will-decker](https://devforum.zoom.us/u/will-decker)\
**Post date:** [January 30, 2023, 3:46am UTC](https://devforum.zoom.us/t/join-audio-leave-computer-audio-buttons-dont-work-reliably/81658/5 "2023-01-30T03:46:44Z")

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To add to this, I’m only seeing this button not display when the host joins via a /wc/join/ style link. This button seems to always display when the host joins via a /j/ style link, even if they then click “join from browser”

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**Author:** ![will-decker](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will-decker/32/22436_2.png) [@will-decker](https://devforum.zoom.us/u/will-decker)\
**Post date:** [January 30, 2023, 3:47am UTC](https://devforum.zoom.us/t/join-audio-leave-computer-audio-buttons-dont-work-reliably/81658/6 "2023-01-30T03:47:09Z")

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@donte.zoom any thoughts?

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**Author:** ![maxmarrie](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@maxmarrie](https://devforum.zoom.us/u/maxmarrie)\
**Post date:** [February 1, 2023, 11:20am UTC](https://devforum.zoom.us/t/join-audio-leave-computer-audio-buttons-dont-work-reliably/81658/7 "2023-02-01T11:20:57Z")

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This thing is working perfectly at my side. There will be another issue; that’s why you are facing this issue. I recently met with my counselor about the [4K body lift](https://drsinyong.com/4k-body-lift/) and had no problems.

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**Author:** ![amanda-recallai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/amanda-recallai/32/44747_2.png) [@amanda-recallai](https://devforum.zoom.us/u/amanda-recallai)\
**Post date:** [February 2, 2023, 12:40am UTC](https://devforum.zoom.us/t/join-audio-leave-computer-audio-buttons-dont-work-reliably/81658/8 "2023-02-02T00:40:10Z")

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@will-decker are you still seeing these issues?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 4, 2023, 10:40am UTC](https://devforum.zoom.us/t/join-audio-leave-computer-audio-buttons-dont-work-reliably/81658/9 "2023-03-04T10:40:27Z")

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Closed on March 4, 2023, 10:40am UTC

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