# Join By Computer Audio Not working **URL:** \ **Category:** Web\ **Created:** [July 6, 2020, 4:27pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314 "2020-07-06T16:27:41Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![puravt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/puravt/32/5049_2.png) [@puravt](https://devforum.zoom.us/u/puravt)\ **Post date:** [July 6, 2020, 4:27pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/1 "2020-07-06T16:27:41Z")
**Description** Join By Computer Audio not working **Error** Zoom is temporarily unable to use your computer’s devices to connect to the meeting audio. Click “Join Audio by Computer” to try again. **Which version?** Web SDK 1.7.9 (please complete the following information):\*\* - OS: Windows 10 - Version: Web SDK 1.7.9 - Browser: Chrome ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/9/9670618ccbe449b74ba2c77f84cb642c3ade21ea.png) ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/f/f473f902bec5e26444578eb4bb895387831cf3b1.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 8, 2020, 6:42pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/2 "2020-07-08T18:42:50Z")
Hey @puravt, Did you allow your browser to access the microphone? Try clicking the i by the address bar and allowing access to your microphone. Thanks, Tommy ---
**Author:** ![puravt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/puravt/32/5049_2.png) [@puravt](https://devforum.zoom.us/u/puravt)\ **Post date:** [July 8, 2020, 7:02pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/3 "2020-07-08T19:02:30Z")
Yes @tommy , I allow my browser for access microphone and camera , as well as I hosted my site on HTTPS. still its not working also I can not join meeting by recaptcha. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 13, 2020, 8:18pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/4 "2020-07-13T20:18:43Z")
Thanks for the info @puravt. Our Web SDK engineers are looking into the issue. I will get back to you with updates. (CS-2046) As for the recaptcha issue, please see our docs here: > **[Start & Join Meeting/Webinar - Essential Guides - Web - Native SDKs -...](https://marketplace.zoom.us/docs/sdk/native-sdks/web/essential/start-join-meeting#joining-meetings-with-recaptcha-feature)** > > Start & Join Meeting / Webinar > > ZoomMtg.init() > > Meetings and Webinars are created in the Web SDK using the ZoomMtg.init() method. > > ZoomMtg.join() > > Once ... -Tommy ---
**Author:** ![puravt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/puravt/32/5049_2.png) [@puravt](https://devforum.zoom.us/u/puravt)\ **Post date:** [July 15, 2020, 6:30am UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/5 "2020-07-15T06:30:49Z")
@tommy please check below screen shots for further reference ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/2/20b5b1067612154e85cc3065f8e141515a8eabff.png) ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/3/3795139eb6bd74c6ef6c2028f1a60955f641f258.png) ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/44de0bc535657d9eafcb2e815f488c6a54ee331c.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 17, 2020, 6:16pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/6 "2020-07-17T18:16:37Z")
Thanks @puravt, I will keep you updated on the fix. In the meantime, are you seeing the same issue with version 1.7.10? Thanks, Tommy ---
**Author:** ![bitemedicine2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bitemedicine2/32/3431_2.png) [@bitemedicine2](https://devforum.zoom.us/u/bitemedicine2)\ **Post date:** [July 17, 2020, 6:34pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/7 "2020-07-17T18:34:15Z")
I’m having the same problem, on both 1.7.9 and 1.7.10, but on Safari. ---
**Author:** ![puravt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/puravt/32/5049_2.png) [@puravt](https://devforum.zoom.us/u/puravt)\ **Post date:** [July 18, 2020, 3:03pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/8 "2020-07-18T15:03:22Z")
Hello Tommy Yes we also tried with 1.7.10 ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 21, 2020, 9:51pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/9 "2020-07-21T21:51:48Z")
Hey @bitemedicine2, Please see the Safari browser support here: > **[Web - Native SDKs - Zoom Software Development Kit (Zoom SDK)](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support)** > > Zoom Web SDK > > The Web SDK enables the development of video applications powered by Zoom's core framework inside an HTML5 web client through a highly opt... Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 21, 2020, 9:52pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/10 "2020-07-21T21:52:08Z")
Thanks for letting me know @puravt. I will keep you updated on the fix. -Tommy ---
**Author:** ![puravt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/puravt/32/5049_2.png) [@puravt](https://devforum.zoom.us/u/puravt)\ **Post date:** [July 31, 2020, 10:01am UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/11 "2020-07-31T10:01:54Z")
@tommy any update on this ? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 3, 2020, 7:33pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/12 "2020-08-03T19:33:13Z")
Hey @puravt, No updates, but I have requested higher priority on this. Thanks for your patience, Tommy ---
**Author:** ![smtarantino](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/smtarantino/32/13474_2.png) [@smtarantino](https://devforum.zoom.us/u/smtarantino)\ **Post date:** [August 13, 2020, 4:30pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/13 "2020-08-13T16:30:09Z")
I’m am seeing this as well. Please advise on an updates you may have. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 13, 2020, 5:17pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/14 "2020-08-13T17:17:06Z")
Will do @smtarantino! We are working on a fix. Thanks, Tommy ---
**Author:** ![smtarantino](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/smtarantino/32/13474_2.png) [@smtarantino](https://devforum.zoom.us/u/smtarantino)\ **Post date:** [August 14, 2020, 3:21pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/15 "2020-08-14T15:21:48Z")
Thanks @tommy – is there any sort of timeline you are looking at currently for this? ---
**Author:** ![puravt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/puravt/32/5049_2.png) [@puravt](https://devforum.zoom.us/u/puravt)\ **Post date:** [August 18, 2020, 3:10am UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/16 "2020-08-18T03:10:05Z")
@tommy can we have exact timeline when it will be done , because we are stuck with this thing which impact on our customer service. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 19, 2020, 3:31am UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/17 "2020-08-19T03:31:54Z")
Hey @smtarantino, @puravt, Unfortunately we do not have an exact timeline yet. I will share updates as I get them. Thanks for your patience, Tommy ---
**Author:** ![supercuidadores](https://avatars.discourse-cdn.com/v4/letter/s/e19b73/32.png) [@supercuidadores](https://devforum.zoom.us/u/supercuidadores)\ **Post date:** [August 26, 2020, 10:28pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/18 "2020-08-26T22:28:53Z")
Good afternoon, I have a problem, when I enter the zoom sdk from my angular application, everyone can hear me but not me. I already tried deploying the application in heroku with https ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 27, 2020, 10:57pm UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/19 "2020-08-27T22:57:14Z")
Hey @supercuidadores, Can you please create a new topic here and fill out the post template so we have enough details to help? Thanks, Tommy ---
**Author:** ![supercuidadores](https://avatars.discourse-cdn.com/v4/letter/s/e19b73/32.png) [@supercuidadores](https://devforum.zoom.us/u/supercuidadores)\ **Post date:** [August 28, 2020, 2:53am UTC](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314/20 "2020-08-28T02:53:47Z")
I already created the topic [Using zoom web SDK did not hear the participants](https://devforum.zoom.us/t/using-zoom-web-sdk-did-not-hear-the-participants/28280) [Next page](https://devforum.zoom.us/t/join-by-computer-audio-not-working/23314.md?page=2)