# Join failed with 1.7.0 web sdk **URL:** \ **Category:** Web\ **Created:** [December 5, 2019, 1:29am UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944 "2019-12-05T01:29:10Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![guan\_bj](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@guan\_bj](https://devforum.zoom.us/u/guan_bj)\ **Post date:** [December 5, 2019, 1:29am UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944/1 "2019-12-05T01:29:10Z")
**Description/Error** I am first time to try web sdk. I download sample code and try local edition. I am sure all params are correct. **Which Endpoint/s or Web JS SDK?** latest version 1.7.0 **How To Reproduce (If applicable)** 1. start a meeting( **not webinar** ) in other PC; 2. start local service, and navigate [http://localhost:9999](http://localhost:9999); 3. click ‘join’ button to try web sdk; ![44](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/8/87446f67f9a57048e765be576e64307ad4186d85.png) **Screenshots (If applicable)** If applicable, add screenshots to help explain your problem. **Additional context** Add any other context about the problem here. ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [December 5, 2019, 6:58am UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944/2 "2019-12-05T06:58:05Z")
Hi @guan_bj, What is the meeting ID that you used? Thanks ---
**Author:** ![guan\_bj](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@guan\_bj](https://devforum.zoom.us/u/guan_bj)\ **Post date:** [December 5, 2019, 11:48am UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944/3 "2019-12-05T11:48:17Z")
meeting id is: 794301935 ---
**Author:** ![dongido](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dongido/32/2538_2.png) [@dongido](https://devforum.zoom.us/u/dongido)\ **Post date:** [December 5, 2019, 1:57pm UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944/4 "2019-12-05T13:57:41Z")
Weird. Also getting this same error ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [December 5, 2019, 7:35pm UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944/5 "2019-12-05T19:35:55Z")
Hey @dongido, @guan_bj, I was not able to reproduce the error. Are you still experiencing it? What countries are you in? If you are in China, please try using the China CDN. ![21 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/6f4fd1bd5a400efcc1bf6811d7236b112722358f.jpeg) Thanks, Tommy ---
**Author:** ![guan\_bj](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@guan\_bj](https://devforum.zoom.us/u/guan_bj)\ **Post date:** [December 6, 2019, 3:27am UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944/6 "2019-12-06T03:27:55Z")
Yes, I am in China. after I open web access feature, I can join through zoom’s web url successfully. ![15](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/4/441eabab5dfba3d3499a3c958508572ea76b424d.png) I have tried “ZoomMtg.setZoomJSLib(‘[https://jssdk.zoomus.cn/1.7.0/lib](https://jssdk.zoomus.cn/1.7.0/lib)’, ‘/av’)” ,it’s still failed. I try local library through: ZoomMtg.setZoomJSLib(‘[http://localhost:9999/node\_modules/@zoomus/websdk/dist/lib](http://localhost:9999/node_modules/@zoomus/websdk/dist/lib)’, ‘/av’); but I still get failed. I guess the root cause is my account is trial，and in china system force to verify Phone SMS. If this leads to failure. ![10](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/1/17df59b99c39daa44ab1c5f901a6247324e7db2b.png) ![35](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/7/7d1675639f2698e273d07ca54aa6083172644928.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [December 6, 2019, 6:24pm UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944/7 "2019-12-06T18:24:33Z")
Hey @guan_bj, Thank you for providing additional information. Currently the Web SDK does not support SMS verification. We are working on supporting SMS verification and will keep you updated. JIRA: CS-1019 Thanks, Tommy ---
**Author:** ![guan\_bj](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@guan\_bj](https://devforum.zoom.us/u/guan_bj)\ **Post date:** [December 13, 2019, 5:45am UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944/8 "2019-12-13T05:45:39Z")
Hi Tommy I just guess. After my account upgrading as professional I will try again. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [December 13, 2019, 5:44pm UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944/9 "2019-12-13T17:44:56Z")
Hey @guan_bj, Sounds good. Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 7:06pm UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944/11 "2020-08-21T19:06:51Z")
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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [December 22, 2020, 9:26pm UTC](https://devforum.zoom.us/t/join-failed-with-1-7-0-web-sdk/6944/12 "2020-12-22T21:26:40Z")
Hey @guan_bj, @New_Theory, @dongido, Support for authentication names for starting and joining meetings from China is now supported with Web SDK version 1.8.5. Please see the release log for more details: > [@(ACTION REQUIRED) Web SDK update version 1.8.5](https://devforum.zoom.us/t/action-required-web-sdk-update-version-1-8-5/39004): > > Hello Zoom Developers, here are the updates for the Web SDK version 1.8.5 release: Please note that as of January 10th, all older versions of the Web SDK (versions 1.8.3 and below) will no longer have computer audio functionality within meetings. Please upgrade to version 1.8.5 or above to avoid service disruption. To complete alignment with Zoom’s security initiative, including the new AES 256-bit GCM encryption, we will disable un-encrypted audio within meetings that are not using AES 256-bit… Thanks, Tommy