# Join Meeting Error with Web SDK 2.3.0

**URL:** <https://devforum.zoom.us/t/join-meeting-error-with-web-sdk-2-3-0/67080>\
**Category:** Web\
**Created:** [April 6, 2022, 9:55am UTC](https://devforum.zoom.us/t/join-meeting-error-with-web-sdk-2-3-0/67080 "2022-04-06T09:55:05Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![lakshya](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lakshya/32/36670_2.png) [@lakshya](https://devforum.zoom.us/u/lakshya)\
**Post date:** [April 6, 2022, 9:55am UTC](https://devforum.zoom.us/t/join-meeting-error-with-web-sdk-2-3-0/67080/1 "2022-04-06T09:55:05Z")

</div>

**Description**  
We are hitting the Join meeting timeout error with our Web SDK.

**Browser Console Error**  
Join Meeting Timeout

**Which Web Meeting SDK version?**  
2.3.0 Version

**Meeting SDK Code Snippets**

ZoomMtg.preLoadWasm();  
ZoomMtg.prepareWebSDK();  
// loads language files, also passes any error messages to the ui  
ZoomMtg.i18n.load(‘en-US’);  
ZoomMtg.i18n.reload(‘en-US’);

var leaveUrl = ‘’;

ZoomMtg.init({  
leaveUrl: leaveUrl,  
disableInvite: true,  
meetingInfo: [  
‘topic’,  
‘host’,  
‘mn’,  
‘dc’,  
‘enctype’,  
‘report’  
],  
success: (success) =\> {

```
ZoomMtg.join({
meetingNumber: '',
userName: '',
userEmail: '',
//passWord: '',
apiKey: '',
signature: '',
tk:'',
success: function(res){
    //console.log(res);
},
error: function(res){console.log("error "+res)}

```

});  
},  
error: (error) =\> {  
console.log(error)  
}  
});

**Screenshots**

[[Album] imgur.com ![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/2/629b43a8fdfeb21d1c3a027519b8675a85561b9b.jpeg "imgur.com") ](https://imgur.com/a/vQtUpJY)

**Device (please complete the following information):**

- Device: HP i3-1005G1
- OS: Win 10
- Browser: Chrome
- Browser Version : 99.0.4844.82 ( 64 bit)

---

<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [April 12, 2022, 2:59am UTC](https://devforum.zoom.us/t/join-meeting-error-with-web-sdk-2-3-0/67080/2 "2022-04-12T02:59:41Z")

</div>

Hi, @lakshya,

The latest version of the SDK is now 2.3.5, please can you try upgrading from 2.3.0 and see if the issue persists? There have been [multiple bug fixes](https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog) since your version of the SDK.

> **[GitHub - zoom/sample-app-web: Zoom Web SDK Sample App](https://github.com/zoom/sample-app-web)**
>
> Zoom Web SDK Sample App. Contribute to zoom/sample-app-web development by creating an account on GitHub.

Regards,  
Donte

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<div class="post-metadata">

**Author:** ![lakshya](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lakshya/32/36670_2.png) [@lakshya](https://devforum.zoom.us/u/lakshya)\
**Post date:** [April 21, 2022, 4:34am UTC](https://devforum.zoom.us/t/join-meeting-error-with-web-sdk-2-3-0/67080/3 "2022-04-21T04:34:35Z")

</div>

Hi @donte.zoom ,

We have upgraded to the latest version of the SDK and have found success with it.  
The join meeting error is not being shown with the current usage of the SDK integration.

There seems to be a delayed video and audio for some users while using the Web SDK. We are still diagnosing and will reach out if it persists.

Can we have any option to select the data center being used for the meeting since these lags seems to be happening with Indian Data centers. Meetings with singapore data centers are going smooth. Would be helpful.

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [April 21, 2022, 8:39am UTC](https://devforum.zoom.us/t/join-meeting-error-with-web-sdk-2-3-0/67080/4 "2022-04-21T08:39:00Z")

</div>

@lakshya,

Glad to hear you were able to successfully join the meeting. Yes, you can select data centers at the account. Please see our Selecting data center regions for meetings/webinars support article for your concern:

> **[Selecting data center regions for meetings/webinars](https://support.zoom.us/hc/en-us/articles/360042411451-Selecting-data-center-regions-for-hosted-meetings-and-webinars)**
>
> Zoom lets customers make choices about the data centers that process their data in transit. Account owners and admins on paid accounts can customize which data center regions they use for hosting t...

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 21, 2022, 6:39pm UTC](https://devforum.zoom.us/t/join-meeting-error-with-web-sdk-2-3-0/67080/5 "2022-05-21T18:39:13Z")

</div>

Closed on May 21, 2022, 6:39pm UTC

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