# Join meeting is going white screen

**URL:** <https://devforum.zoom.us/t/join-meeting-is-going-white-screen/1666>\
**Category:** Android\
**Created:** [August 23, 2018, 6:34pm UTC](https://devforum.zoom.us/t/join-meeting-is-going-white-screen/1666 "2018-08-23T18:34:26Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![PMJ\_Jewels](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pmj_jewels/32/893_2.png) [@PMJ\_Jewels](https://devforum.zoom.us/u/PMJ_Jewels)\
**Post date:** [August 23, 2018, 6:34pm UTC](https://devforum.zoom.us/t/join-meeting-is-going-white-screen/1666/1 "2018-08-23T18:34:26Z")

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Whenever i click on join meeting screen goes blank please look into it

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**Author:** ![PMJ\_Jewels](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pmj_jewels/32/893_2.png) [@PMJ\_Jewels](https://devforum.zoom.us/u/PMJ_Jewels)\
**Post date:** [August 27, 2018, 6:35pm UTC](https://devforum.zoom.us/t/join-meeting-is-going-white-screen/1666/2 "2018-08-27T18:35:39Z")

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Hi Guys,

We have generated sdk keys from zoom and used it in app.For joining a meeting it worked well and suddenly it has stopped working may i know the reason.

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**Author:** ![Jacky\_Du](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jacky_du/32/63_2.png) [@Jacky\_Du](https://devforum.zoom.us/u/Jacky_Du)\
**Post date:** [August 28, 2018, 1:16am UTC](https://devforum.zoom.us/t/join-meeting-is-going-white-screen/1666/3 "2018-08-28T01:16:42Z")

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Could you please provide the steps to reproduce your issue? Thanks.

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**Author:** ![tadeja.skedelj15](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tadeja.skedelj15/32/9332_2.png) [@tadeja.skedelj15](https://devforum.zoom.us/u/tadeja.skedelj15)\
**Post date:** [May 27, 2020, 5:24pm UTC](https://devforum.zoom.us/t/join-meeting-is-going-white-screen/1666/4 "2020-05-27T17:24:09Z")

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My friend has the same problem. When she tries to join a meeting (when she clicks the link or types in the ID and password), her screen goes white. How can she fix this?

 ![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/3/309faa2df17db401be226d6b6e2302c2896d4239.jpeg)

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [May 28, 2020, 8:29am UTC](https://devforum.zoom.us/t/join-meeting-is-going-white-screen/1666/5 "2020-05-28T08:29:34Z")

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Hi @tadeja.skedelj15,

Thanks for the post. It seems like you are facing issues with Zoom client, which is out of the scope of what this forum is for. Please contact Zoom support at [https://support.zoom.us/hc/en-us/requests/new](https://support.zoom.us/hc/en-us/requests/new) and one of the Zoom experts will be happy to assist you. Thanks!

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:34pm UTC](https://devforum.zoom.us/t/join-meeting-is-going-white-screen/1666/6 "2020-08-21T21:34:25Z")

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Closed on August 21, 2020, 9:34pm UTC