# Joining Fail with Error Code 1 **URL:** \ **Category:** Web\ **Created:** [October 25, 2019, 5:14am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417 "2019-10-25T05:14:16Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Rakesh](https://avatars.discourse-cdn.com/v4/letter/r/258eb7/32.png) [@Rakesh](https://devforum.zoom.us/u/Rakesh)\ **Post date:** [March 26, 2020, 8:48am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/21 "2020-03-26T08:48:10Z")
Hi, Am creating meetings programmatically using Web-SDK and able to join in some PC’s but unfortunately getting the following error while trying on different system for the same Meeting Id.Could you please help me in sorting this.Thanks in advance. **{method: “join”, status: false, errorCode: 1, errorMessage: “joining fail”, result: null}** ---
**Author:** ![vikasphp.shinedezign](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@vikasphp.shinedezign](https://devforum.zoom.us/u/vikasphp.shinedezign)\ **Post date:** [March 26, 2020, 1:18pm UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/22 "2020-03-26T13:18:33Z")
hi Thanks for your reply I used another code for the demo it’s working. I need help if you can tell me how we can disable the video call option for the user who has role 0 and audio is not working while making a video call. I tried audio option …but 2nd person didn’t get any audio Thank you ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 26, 2020, 6:45pm UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/23 "2020-03-26T18:45:42Z")
Hey @Rakesh, Let me know if this thread helps: > [@Join meeting timeout or signature expired](https://devforum.zoom.us/t/join-meeting-timeout-or-signature-expired/8616/14): > > Hi @vijayk.kannan, For the signature issue, make sure to use the system time and make sure the time syncs with world time. Generate a signature by ZoomMtg.generateSignature. - Example of syncing your machine time using window 10 [e1b2c451-e93c-4238-b464-ead68f8cca69] Example for using Mac Generate a signature by customer web backend with sync server time. We are currently investigation to see if there is a sync issue on our end as well. We’ll follow up as soon as we’re done lo… Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 26, 2020, 6:47pm UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/24 "2020-03-26T18:47:32Z")
Hey @vikasphp.shinedezign, Happy to hear it is working! 🙂 > [@vikasphp.shinedezign](#): > > I need help if you can tell me how we can disable the video call option for the user who has role 0 and audio is not working while making a video call. Can you share a screenshot? What browsers are you using, see the [browser support here.](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support) Are you saying you want to disable video for participants? Thanks, Tommy ---
**Author:** ![Rakesh](https://avatars.discourse-cdn.com/v4/letter/r/258eb7/32.png) [@Rakesh](https://devforum.zoom.us/u/Rakesh)\ **Post date:** [March 27, 2020, 7:16am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/26 "2020-03-27T07:16:04Z")
Hey @tommy , Thanks for the thread,that solved my issue. Thanks, Rakesh ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 27, 2020, 7:50am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/27 "2020-03-27T07:50:47Z")
Hey @vikasphp.shinedezign, If you always want the participants to have disabled video, you can use a [Zoom Webinar](https://support.zoom.us/hc/en-us/articles/200917029-Getting-Started-With-Webinar) instead of a meeting. May I ask what locale you are in? It could be related to network. Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 27, 2020, 7:51am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/28 "2020-03-27T07:51:01Z")
Happy to hear it solved the issue! 🙂 -Tommy ---
**Author:** ![vikasphp.shinedezign](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@vikasphp.shinedezign](https://devforum.zoom.us/u/vikasphp.shinedezign)\ **Post date:** [March 27, 2020, 9:28am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/29 "2020-03-27T09:28:24Z")
Well am looking for some conditional based links not all have access to video …but some have…that’s why am trying to set it up with meeting. ---
**Author:** ![vikasphp.shinedezign](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@vikasphp.shinedezign](https://devforum.zoom.us/u/vikasphp.shinedezign)\ **Post date:** [March 27, 2020, 9:31am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/30 "2020-03-27T09:31:13Z")
am still facing audio issue…no audio received at participant side ---
**Author:** ![vikasphp.shinedezign](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@vikasphp.shinedezign](https://devforum.zoom.us/u/vikasphp.shinedezign)\ **Post date:** [March 27, 2020, 9:40am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/31 "2020-03-27T09:40:28Z")
Am ready to purchase webinar but audio is not working yet and does webinar also allow screen share and video conference same time? And if yes please share link also with me that is in JS code. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 27, 2020, 7:48pm UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/32 "2020-03-27T19:48:37Z")
Hey @vikasphp.shinedezign, Can you please share a screenshot of the audio button and settings? Make sure you are serving your website over `https`. > [@Can join the meeting but cannot enable video and audio](https://devforum.zoom.us/t/can-join-the-meeting-but-cannot-enable-video-and-audio/8045/3): > > Hey @ctsdev, thanks for posting and using Zoom! Can you try serving it over https? You can use [ngrok.com](http://ngrok.com) to easily do this on localhost. Related posts: Thanks, Tommy Yes, you can screen share in a webinar using the screen share button. Thanks, Tommy ---
**Author:** ![vikasphp.shinedezign](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@vikasphp.shinedezign](https://devforum.zoom.us/u/vikasphp.shinedezign)\ **Post date:** [March 28, 2020, 7:09am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/33 "2020-03-28T07:09:40Z")
Yes am using it over https.And here is the attached screenshot. ![Capture2](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/5b9965bcd5a1ccf428a07d783a3c1b64cd03a847.png) ---
**Author:** ![vikasphp.shinedezign](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@vikasphp.shinedezign](https://devforum.zoom.us/u/vikasphp.shinedezign)\ **Post date:** [March 28, 2020, 7:10am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/34 "2020-03-28T07:10:02Z")
i tried it with all setting but not working ---
**Author:** ![tahirawan4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tahirawan4/32/1508_2.png) [@tahirawan4](https://devforum.zoom.us/u/tahirawan4)\ **Post date:** [March 28, 2020, 6:11pm UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/35 "2020-03-28T18:11:28Z")
Hello There tommy! How soon can you grant access, i am working on the app and need it as soon as possible. Thanks. ---
**Author:** ![mohamed.desoky](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mohamed.desoky/32/4034_2.png) [@mohamed.desoky](https://devforum.zoom.us/u/mohamed.desoky)\ **Post date:** [March 28, 2020, 8:55pm UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/36 "2020-03-28T20:55:03Z")
Hello @tommy, Thank you for your reply i get my point and it works now . thanks , Mohamed desoky ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 30, 2020, 6:06pm UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/37 "2020-03-30T18:06:26Z")
Hey @vikasphp.shinedezign, Do you have the following property in your ZoomMtg.Init() function? ```auto isSupportAV: true ``` [https://marketplace.zoom.us/docs/sdk/native-sdks/web/reference](https://marketplace.zoom.us/docs/sdk/native-sdks/web/reference) Thanks, Tommy ---
**Author:** ![vikasphp.shinedezign](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@vikasphp.shinedezign](https://devforum.zoom.us/u/vikasphp.shinedezign)\ **Post date:** [March 31, 2020, 4:37am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/38 "2020-03-31T04:37:11Z")
> [@tommy](#): > > isSupportAV: true Yes i already did.But not working … ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 31, 2020, 7:03am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/39 "2020-03-31T07:03:34Z")
Hey @aivazian.var, Can you please clarify your question? Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 31, 2020, 7:03am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/40 "2020-03-31T07:03:50Z")
Happy to hear it is working @mohamed.desoky! 🙂 -Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 31, 2020, 7:04am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/41 "2020-03-31T07:04:24Z")
Hey @vikasphp.shinedezign, Are there any error logs in the browser console? Thanks, Tommy [Previous page](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417.md?page=1) [Next page](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417.md?page=3)