# Joining Fail with Error Code 1

**URL:** https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417
**Category:** Web
**Created:** [October 25, 2019, 5:14am UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417 "2019-10-25T05:14:16Z")
**Posts on this page:** 1
**Showing post:** 61

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### Author: ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)
#### Post date: [April 3, 2020, 11:52pm UTC](https://devforum.zoom.us/t/joining-fail-with-error-code-1/6417/61 "2020-04-03T23:52:52Z")

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Hey @vikasphp.shinedezign,

Please see the following Web SDK update if you have not already:

We are working to get the [Zoom Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client) and [Zoom Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web) back online. Please keep up with our status page for detailed updates: [status.zoom.us](http://status.zoom.us/)

> [@Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930):
>
> [Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930)Zoom Developer Documentation Survey Please take a few minutes to fill out the [Zoom Developer Docs survey](https://forms.gle/mHCNSZuWfsNDcyMc8) and let us know how we can assist you better with our docs. Your input will be invaluable in improving our documentation. Delayed responses by Zoom staff on developer forum due to volume of posts. Expect a reply in 24 hours on weekdays. What does this mean? During these tough times, we are seeing a massive increase in demand for our services. To …

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The best workaround is to use the Zoom Desktop / Mobile app.

Just include the Zoom meeting join url (`https://zoom.us/j/meetingID`) on your site rather than showing the websdk / iframe. Clicking on the join url will open the Zoom meeting in the Zoom app.

Apologies for the inconvenience,  
Tommy

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