# Joining Meeting Time out

**URL:** <https://devforum.zoom.us/t/joining-meeting-time-out/85669>\
**Category:** Web\
**Created:** [March 30, 2023, 9:06am UTC](https://devforum.zoom.us/t/joining-meeting-time-out/85669 "2023-03-30T09:06:54Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![aitldev7](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aitldev7/32/38697_2.png) [@aitldev7](https://devforum.zoom.us/u/aitldev7)\
**Post date:** [March 30, 2023, 9:06am UTC](https://devforum.zoom.us/t/joining-meeting-time-out/85669/1 "2023-03-30T09:06:54Z")

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I’m experiencing with the Zoom Web SDK. I am using version 2.9.0 of the SDK and have several business license accounts. However, I am only experiencing issues with one specific account, where I receive a “meeting joining timeout” error message when attempting to join a meeting with that account.

I have double-checked the client ID and client secret credentials that I’m using to initialize the Zoom Web SDK and confirmed that they are correct.

Could you please help me investigate this issue further and provide any suggestions or solutions to resolve it?

 ![WhatsApp Image 2023-03-30 at 2.46.03 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/9/b9dc414063d77f2ae58f39d9c31e9003970c13f1.jpeg)

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [March 31, 2023, 10:33pm UTC](https://devforum.zoom.us/t/joining-meeting-time-out/85669/2 "2023-03-31T22:33:21Z")

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Hi @aitldev7

Thanks for reaching out to the Zoom Developer forum, I am happy to help here!  
Could you please inspect the page when you get the error and share with me the error messages that you are getting?

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**Author:** ![aitldev7](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aitldev7/32/38697_2.png) [@aitldev7](https://devforum.zoom.us/u/aitldev7)\
**Post date:** [April 1, 2023, 6:44am UTC](https://devforum.zoom.us/t/joining-meeting-time-out/85669/4 "2023-04-01T06:44:43Z")

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Hi @elisa.zoom  
It is showing no error in console and network section.  
Please check this.

 ![error1](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/8/48844f56522e623fb8cb840214e4bc2d040c7a77.jpeg)

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [April 3, 2023, 12:26pm UTC](https://devforum.zoom.us/t/joining-meeting-time-out/85669/5 "2023-04-03T12:26:13Z")

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Thanks for the confirmation @aitldev7  
It looks like this could be related to the signature generation  
Could you make sure the msdk signature is being generated properly and has the correct credentials for the account who is having issues?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 6, 2024, 4:02am UTC](https://devforum.zoom.us/t/joining-meeting-time-out/85669/6 "2024-04-06T04:02:20Z")

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Closed on April 6, 2024, 4:02am UTC

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