# Joining Meeting Timeout And Cannot Join

**URL:** <https://devforum.zoom.us/t/joining-meeting-timeout-and-cannot-join/48713>\
**Category:** Web\
**Created:** [April 23, 2021, 12:36pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-and-cannot-join/48713 "2021-04-23T12:36:04Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![koezukar](https://avatars.discourse-cdn.com/v4/letter/k/bbe5ce/32.png) [@koezukar](https://devforum.zoom.us/u/koezukar)\
**Post date:** [April 23, 2021, 12:36pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-and-cannot-join/48713/1 "2021-04-23T12:36:04Z")

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**Description**  
We cannot join meeting in app developed by Angular 11.2.0 and then deployed in Azure Iaas Server. On local server, everything is working well, but it isn’t working when it’s deployed. After this debug message below, there’s no more message on console.  
{method: “init”, status: true, errorCode: 0, errorMessage: null, result: null}

Meeting is being held by Zoom desktop client.

**Error**  
After trying to join a meeting for about 1 min, error dialog titled “Joining meeting timeout” says “Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again”.  
There’s no error in Network panel on Chrome devTools. On Console panel, there’re some errors as below, but I see them while it’s working well on local server.

polyfills.915dad8b132da0e60260.js:1 GET http://{our\_vm\_IpAddress}/node\_modules/@zoomus/websdk/dist/lib/av/6331\_audio.encode.wasm 404 (Not Found)  
polyfills.915dad8b132da0e60260.js:1 GET http://{our\_vm\_IpAddress}/node\_modules/@zoomus/websdk/dist/lib/av/6331\_video.decode.wasm 404 (Not Found)  
5.d15dad6add838f7840b4.js:1 GET http://{our\_vm\_IpAddress}/node\_modules/@zoomus/websdk/dist/lib/webim.min.js net::ERR\_ABORTED 404 (Not Found)  
5.d15dad6add838f7840b4.js:1 GET http://{our\_vm\_IpAddress}/node\_modules/@zoomus/websdk/dist/lib/av/6331\_js\_media.min.js net::ERR\_ABORTED 404 (Not Found)  
polyfills.915dad8b132da0e60260.js:1 GET http://{our\_vm\_IpAddress}/node\_modules/@zoomus/websdk/dist/lib/lang/jp-JP.json 404 (Not Found)

**Which Web Client SDK version?**  
1.9.0

**Device (please complete the following information):**

- Device: PC
- OS: Win10
- Browser: Edge
- Browser Version 90.0.818.42

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [April 24, 2021, 2:34am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-and-cannot-join/48713/2 "2021-04-24T02:34:09Z")

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Hey @koezukar,

Thank you for posting in the Developer Support Forum. Please see this post here:

> [@Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again](https://devforum.zoom.us/t/your-connection-has-timed-out-and-you-cannot-join-the-meeting-verify-your-network-connectivity-and-try-again/10776/189):
>
> Hey @ctapiero, @mikko.valjento, @ilseferman, @tmswartz12 , @elena1, @arhossainim, @cinemed, @penar.musaraj, @mystery, @alexeygfi, This error can happen if: You are not using a [JWT App type](https://marketplace.zoom.us/docs/guides/build/jwt-app) for the key and secret. You are not using a [Pro or higher Zoom account](https://zoom.us/pricing). You are not using a real, running meeting / webinar id. There is an issue with your [signature generation](https://marketplace.zoom.us/docs/sdk/native-sdks/web/essential/signature). If you are still having this issue, please email your meeting ID and [Web SDK signature](https://marketplace.zoom.us/docs/sdk/native-sdks/web/essential/signature) to [developersupport@zoom.us](mailto:developersupport@zoom.us) with the erro…

Let me know if that helps! 🙂

Best,  
Donte

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**Author:** ![koezukar](https://avatars.discourse-cdn.com/v4/letter/k/bbe5ce/32.png) [@koezukar](https://devforum.zoom.us/u/koezukar)\
**Post date:** [April 24, 2021, 9:59am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-and-cannot-join/48713/3 "2021-04-24T09:59:20Z")

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Hi,

Thanks for reply.

I find that there’s no error like these when running on the local server:

http://{our\_vm\_IpAddress}/node\_modules/@zoomus/websdk/dist/lib/av/6331\_audio.encode.wasm 404 (Not Found)  
http://{our\_vm\_IpAddress}/node\_modules/@zoomus/websdk/dist/lib/av/6331\_video.decode.wasm 404 (Not Found)  
http://{our\_vm\_IpAddress}/node\_modules/@zoomus/websdk/dist/lib/webim.min.js net::ERR\_ABORTED 404 (Not Found)  
http://{our\_vm\_IpAddress}/node\_modules/@zoomus/websdk/dist/lib/av/6331\_js\_media.min.js net::ERR\_ABORTED 404 (Not Found)  
http://{our\_vm\_IpAddress}/node\_modules/@zoomus/websdk/dist/lib/lang/jp-JP.json 404 (Not Found)

It seems these error causes this problem in our app when deployed on external server.  
Anyone has got idea to solve this?

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<div class="post-metadata">

**Author:** ![koezukar](https://avatars.discourse-cdn.com/v4/letter/k/bbe5ce/32.png) [@koezukar](https://devforum.zoom.us/u/koezukar)\
**Post date:** [April 25, 2021, 7:37am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-and-cannot-join/48713/4 "2021-04-25T07:37:29Z")

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I managed to fix this problem by simply setting the following code before preloading .wasm files in my component.

ZoomMtg.setZoomJSLib(‘[https://dmogdx0jrul3u.cloudfront.net/1.9.1/lib](https://dmogdx0jrul3u.cloudfront.net/1.9.1/lib)’, ‘/av’);

Thanks anyway.

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [April 26, 2021, 7:20pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-and-cannot-join/48713/5 "2021-04-26T19:20:45Z")

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Glad you were able to resolve this, @koezukar 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 27, 2021, 5:20am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-and-cannot-join/48713/6 "2021-05-27T05:20:50Z")

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