# Joining meeting timeout from Web SDK **URL:** \ **Category:** Web\ **Created:** [January 24, 2021, 2:44pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399 "2021-01-24T14:44:54Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![gshukla](https://avatars.discourse-cdn.com/v4/letter/g/d2c977/32.png) [@gshukla](https://devforum.zoom.us/u/gshukla)\ **Post date:** [January 26, 2021, 10:49am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/21 "2021-01-26T10:49:08Z")
Hi @tommy , I am continuously facing the same issue with 1.8.6 version. Please help as I am stuck with development. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/7/77b276bc5afdc1ba9a49e7a2d16c69b666782d25.png) ---
**Author:** ![haseeb](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/haseeb/32/17607_2.png) [@haseeb](https://devforum.zoom.us/u/haseeb)\ **Post date:** [January 26, 2021, 11:03am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/22 "2021-01-26T11:03:45Z")
@tommy we are still facing the issue as it was yesterday & it’s clear from the comments that we are not alone. People using different versions of the SDK even the latest ones are having the same issue pretty consistently. Also, I don’t understand the purpose of the [Zoom Status Page](https://status.zoom.us/) if it is not going to reflect the actual status. It’s pretty evident that the WebSDK is not 100% operational but there is no mention of it on the status page and it puts all of us in a conitnuous state of uncertainty and no solid answers to our customers who depend on Zoom. Hopefully this will get resolved soon! ---
**Author:** ![lif-support](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lif-support/32/22097_2.png) [@lif-support](https://devforum.zoom.us/u/lif-support)\ **Post date:** [January 26, 2021, 12:03pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/23 "2021-01-26T12:03:06Z")
Hi, Same issue here when using zoom API through a HiveBrite system. Was working fine until this morning. I agree with previous user - if this is a system issue why is it not being notified in the staus page? Please advise ASAP @tommy ---
**Author:** ![zun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zun/32/15923_2.png) [@zun](https://devforum.zoom.us/u/zun)\ **Post date:** [January 26, 2021, 12:40pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/24 "2021-01-26T12:40:24Z")
@tommy Hi, I got the same issue. Yesterday there was no problem. Please notify us when there is any update on this issue. Thank you, Message is in Japanese and has meaning “Joining meeting timeout” ![zoom](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/1/21c21856d968dbdaa320491342c1eb911e38e6b9.png) ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [January 26, 2021, 2:19pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/25 "2021-01-26T14:19:51Z")
@Gustavo @marwan.zakaraia @rainer @konrad @gshukla @haseeb @lif-support @zun We are investigating the issue again, and will provide an update as soon as possible. Thanks, Will ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [January 26, 2021, 2:38pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/26 "2021-01-26T14:38:47Z")
@Gustavo @marwan.zakaraia @rainer @konrad @gshukla @haseeb @lif-support @zun If you are still seeing this issue, please share the following details with us at [developersupport@zoom.us](mailto:developersupport@zoom.us): - Account ID - Meeting ID (the ID you’re testing with) - Web SDK Version Our team will investigate this issue for your specific account once we have these details. Thank you, Will ---
**Author:** ![lif-support](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lif-support/32/22097_2.png) [@lif-support](https://devforum.zoom.us/u/lif-support)\ **Post date:** [January 26, 2021, 2:59pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/27 "2021-01-26T14:59:42Z")
@will.zoom thanks - have sent this. This is an urgent matter to a reply ASAP would be much appreciated. Thanks ---
**Author:** ![haseeb](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/haseeb/32/17607_2.png) [@haseeb](https://devforum.zoom.us/u/haseeb)\ **Post date:** [January 26, 2021, 3:18pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/28 "2021-01-26T15:18:16Z")
Details sent. Awaiting response, thanks! ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 26, 2021, 6:22pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/30 "2021-01-26T18:22:14Z")
Thanks @lif-support , @haseeb , @mikeneil500 , We are working to fix the issue as quick as possible and will post here with updates. -Tommy ---
**Author:** ![zun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zun/32/15923_2.png) [@zun](https://devforum.zoom.us/u/zun)\ **Post date:** [January 27, 2021, 4:35am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/31 "2021-01-27T04:35:21Z")
@will.zoom @tommy I sent my detail information. Email Subject: [Issue 41399] - Joining meeting timeout from Web SDK Looking forward to hearing from you. ---
**Author:** ![ronen.landesman](https://avatars.discourse-cdn.com/v4/letter/r/5e9695/32.png) [@ronen.landesman](https://devforum.zoom.us/u/ronen.landesman)\ **Post date:** [January 27, 2021, 6:37am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/32 "2021-01-27T06:37:06Z")
Hey, I am also still have the problem? Do you need my details as well? Thanks. ---
**Author:** ![haseeb](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/haseeb/32/17607_2.png) [@haseeb](https://devforum.zoom.us/u/haseeb)\ **Post date:** [January 27, 2021, 1:18pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/33 "2021-01-27T13:18:29Z")
@tommy @will.zoom guys any update on this? If this is something that is limited to older versions only please let us know. At least we can take some action and do something on our end to mitigate the issue. Please confirm if this is related to specific versions only so we can use another version of the sdk. It’s been 3 days now and we haven’t got anything more than ‘we are looking into the issue’. Becoming really frustrating to us and difficult for our customers now. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 27, 2021, 5:46pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/34 "2021-01-27T17:46:20Z")
Hey @haseeb , @ronen.landesman , @zun , We have identified the issue and are working on a fix. 🙂 We will keep you updated. Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 28, 2021, 4:12am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/35 "2021-01-28T04:12:28Z")
Hey @haseeb , @ronen.landesman , @zun , We have implemented an additional fix for the Web SDK timeout issue. Please try again. 🙂 If you still experience, the issue please let us know. Thanks, Tommy ---
**Author:** ![gshukla](https://avatars.discourse-cdn.com/v4/letter/g/d2c977/32.png) [@gshukla](https://devforum.zoom.us/u/gshukla)\ **Post date:** [January 29, 2021, 7:26am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/37 "2021-01-29T07:26:54Z")
Hi @tommy & @will.zoom … Issue still there. Please help…Now worrying… ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 29, 2021, 8:56pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/38 "2021-01-29T20:56:28Z")
Hey @gshukla , I believe your issue to be different. Let’s communicate in your thread here: > [@Getting CORS issue Zoom Web SDK 1.8.6 Embedded in Angular 5](https://devforum.zoom.us/t/getting-cors-issue-zoom-web-sdk-1-8-6-embedded-in-angular-5/41122): > > Hi @tommy / Zoom Developer Team Description When hitting ZoomMtg.join({…}) giving error. Chrome Console giving CORS issue as pasted below. All Zoom API calls are from server side. Error Response of Join method is {method: “join”, status: false, result: null, errorMessage: undefined, errorCode: 3622} Which version? Web SDK 1.8.6 Screenshots [image] Device (please complete the following information): Chrome Version 87.0.4280.141 (Official Build) (64-bit) Thanks, Tommy ---
**Author:** ![extrao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/extrao/32/22155_2.png) [@extrao](https://devforum.zoom.us/u/extrao)\ **Post date:** [February 1, 2021, 10:50am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/39 "2021-02-01T10:50:07Z")
same here (1.8.6, all load and key ok, ZoomMtg.join, show “joining meeting” and … silence… no JS error…). Mail sent on jan 27. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 2, 2021, 8:15pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/40 "2021-02-02T20:15:16Z")
Hey @extrao , Please create a new topic and fill out the post template so we have enough info to help. 🙂 Thanks, Tommy ---
**Author:** ![extrao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/extrao/32/22155_2.png) [@extrao](https://devforum.zoom.us/u/extrao)\ **Post date:** [February 4, 2021, 8:51am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/41 "2021-02-04T08:51:44Z")
> [@1.8.6 : no error, but not firing](https://devforum.zoom.us/t/1-8-6-no-error-but-not-firing/42522): > > Description web 1.8.6 not working Error no error message… Which version? 1.8.6 To Reproduce(If applicable) Steps to reproduce the behavior: account meeting id sdk 1.8.6 web app : (click ‘ouvrir le cafe dans le navigateur’) → nothing happens, no error. "Joining discussion’ on screen but nothing happens next. console.log : [Log] init (cafe, line 137) [Log] lang (cafe, line 143) [Log] pre load wasm success: – “source.zoom .us /1.8.6/lib/av/6290\_audio.encode.wasm” (zoom-meeting-1.8… ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [February 5, 2021, 1:19am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399/42 "2021-02-05T01:19:03Z")
Hey @extrao, Thank you for creating a new topic. We’ll follow-up there. Thanks, Max [Previous page](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399.md?page=1) [Next page](https://devforum.zoom.us/t/joining-meeting-timeout-from-web-sdk/41399.md?page=3)