# Joining meeting timeout. Meeting has not started

**URL:** <https://devforum.zoom.us/t/joining-meeting-timeout-meeting-has-not-started/53878>\
**Category:** Web\
**Created:** [July 9, 2021, 2:49am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-meeting-has-not-started/53878 "2021-07-09T02:49:15Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Sting](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@Sting](https://devforum.zoom.us/u/Sting)\
**Post date:** [July 9, 2021, 2:49am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-meeting-has-not-started/53878/1 "2021-07-09T02:49:15Z")

</div>

**Description**  
meetingNumber: 3792787679

**Error**  
Joining meeting timeout. Meeting has not started

**Which Web Client SDK version?**  
Knowing the version can help us to identify your issue faster. [e.g. 1.9.0]

**Screenshots**

 ![Screen Shot 2021-07-09 at 9.42.30 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/4/648aa62d685915f1a8bcec3c2677c6efde5bb44d.png)

**Device (please complete the following information):**

- Device: Macbook
- OS: Macos
- Browser: Chrome
- Browser Version [91.0.4472.114 (Official Build) (x86\_64)]

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

- Step 1:

- Open Zoom APP(Macos), start meeting with Host
- Open chrome, and join with role = 0, → fail (Web Client SDK)

- Step 2:

- Open chrome, and join with role = 1. → working
- Open Safari, and join with role = 0 → working

I can join role = 0 (Attendee) when Used Zoom APP(Macos)?

my code:

// For Global use [source.zoom.us](http://source.zoom.us):  
ZoomMtg.setZoomJSLib(‘[https://source.zoom.us/1.9.5/lib](https://source.zoom.us/1.9.5/lib)’, ‘/av’);

```
     ZoomMtg.preLoadWasm();
     ZoomMtg.prepareJssdk();
     ZoomMtg.init({
        disableCORP: true,
        isSupportAV: true,
        leaveUrl: "/index.html",
        success: function () {
           const meetingConfig = {
              meetingNumber: "3792787679",
              userName: "Sting",
              apiKey: ".....",
              userEmail: "...",
              passWord: ".....",
           }
           const signature = ".....";
           ZoomMtg.i18n.load('en-US');
           ZoomMtg.i18n.reload('en-US');
           console.log("ZoomMtg.init")
           ZoomMtg.join({
              meetingNumber: meetingConfig.meetingNumber,
              userName: meetingConfig.userName,
              signature: signature,
              apiKey: meetingConfig.apiKey,
              userEmail: meetingConfig.userEmail,
              passWord: meetingConfig.passWord,
              success: function (res) {
                 console.log("join meeting success");
                 console.log("get attendeelist");
                 ZoomMtg.getAttendeeslist({});
                 ZoomMtg.getCurrentUser({
                    success: function (res) {
                       console.log("success getCurrentUser", res.result.currentUser);
                    },
                 });
              },
              error: function (res) {
                 console.log("----------", res);
              },
           });
        },
        error: function (res) {
           console.log("uuuu", res);
        },
     });
```

---

<div class="post-metadata">

**Author:** ![larkiawara7](https://avatars.discourse-cdn.com/v4/letter/l/d26b3c/32.png) [@larkiawara7](https://devforum.zoom.us/u/larkiawara7)\
**Post date:** [July 9, 2021, 5:58am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-meeting-has-not-started/53878/2 "2021-07-09T05:58:07Z")

</div>

I am having the same problem  
ZoomMtg.preLoadWasm();  
ZoomMtg.prepareJssdk();  
ZoomMtg.init({  
disableCORP: true,  
isSupportAV: true,  
leaveUrl: “/index.html”,  
success: function () {  
const meetingConfig = {  
meetingNumber: “3792787679”,  
userName: “Sting”,  
apiKey: “…”,  
userEmail: “…”,  
passWord: “…”,  
}  
const signature = “…”;  
ZoomMtg.i18n.load(‘en-US’);  
ZoomMtg.i18n.reload(‘en-US’);  
console.log(“ZoomMtg.init”)  
ZoomMtg.join({  
meetingNumber: meetingConfig.meetingNumber,  
userName: meetingConfig.userName,  
signature: signature,  
apiKey: meetingConfig.apiKey,  
userEmail: meetingConfig.userEmail,  
passWord: meetingConfig.passWord,  
success: function (res) {  
console.log(“join meeting success”);  
console.log(“get attendeelist”);  
ZoomMtg.getAttendeeslist({});  
ZoomMtg.getCurrentUser({  
success: function (res) {  
console.log(“success getCurrentUser”, res.result.currentUser);  
},  
});  
},  
error: function (res) {  
console.log("----------", res);  
},  
});  
},@[best spin bike reviews](https://yourexercisebike.com/)  
error: function (res) {  
console.log(“uuuu”, res);  
},  
});

---

<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [July 10, 2021, 1:02am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-meeting-has-not-started/53878/3 "2021-07-10T01:02:57Z")

</div>

@larkiawara7 @Sting

Thanks for reaching out to the Developer Forum. Are you able to clarify the issue that you’re seeing?

Are you seeing this when testing with the [Sample Web App](https://github.com/zoom/sample-app-web) as well? I would also try testing with the latest version (1.9.6)

Max

---

<div class="post-metadata">

**Author:** ![Sting](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@Sting](https://devforum.zoom.us/u/Sting)\
**Post date:** [July 10, 2021, 5:42am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-meeting-has-not-started/53878/4 "2021-07-10T05:42:35Z")

</div>

sorry, my mistake, i have to use [Zoom.us](http://Zoom.us) APP to host. i used Zoom Room APP to host

---

<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [July 12, 2021, 9:53pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-meeting-has-not-started/53878/5 "2021-07-12T21:53:01Z")

</div>

Awesome, I’m glad that you were able to get that sorted out! I’ll go ahead and close this topic now but feel free to open a new topic if you encounter any further issues or questions.

Max

---

<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [July 12, 2021, 9:53pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-meeting-has-not-started/53878/6 "2021-07-12T21:53:04Z")

</div>

Closed on July 12, 2021, 9:53pm UTC