# Joining meeting timeout Problem

**URL:** <https://devforum.zoom.us/t/joining-meeting-timeout-problem/55412>\
**Category:** Web\
**Created:** [August 8, 2021, 1:35pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-problem/55412 "2021-08-08T13:35:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![fasih](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fasih/32/39519_2.png) [@fasih](https://devforum.zoom.us/u/fasih)\
**Post date:** [August 8, 2021, 1:35pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-problem/55412/1 "2021-08-08T13:35:48Z")

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**Description**  
Hello, there is a problem occurred sometimes during the meeting, the zoom suddenly kicks out the host and show the following message “Joining meeting timeout”  
**Error**  
Joining meeting timeout.

**Which Web Client SDK version?**  
1.9.7

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:  
Through the meeting, zoom suddenly kicks out the host and members.

**Screenshots**

 ![WhatsApp_Image_2021-08-06_at_6.49.37_PM.jpeg](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/e/0e85ad0649384c0e969b0e0a539ad664c088e3ab.jpeg)

**Device (please complete the following information):**

- Device: Laptop
- OS: Windows 10
- Browser: Chrome
- Browser Version: 92.0.4515.131

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [August 10, 2021, 1:02am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-problem/55412/2 "2021-08-10T01:02:07Z")

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Hey @fasih,

Thank you for reaching out to the Zoom Developer Forum. When this happens, is it in the middle of a meeting? Are there any steps I can take to reproduce it or a certain amount of time to wait before it happens?

Thanks,  
Max

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**Author:** ![fasih](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fasih/32/39519_2.png) [@fasih](https://devforum.zoom.us/u/fasih)\
**Post date:** [August 10, 2021, 8:01am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-problem/55412/3 "2021-08-10T08:01:10Z")

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It happened in the middle of a meeting, until 7-7-2021 every thing was working perfectly, then several problems started to appear.

SBOX\_FATAL\_MEMEORY\_ERROR  
STATUS\_ACCESS\_VIOLATION  
JOINING MEETING TIMED OUT

We updated the SDK code and synced it with the newest sample 1.9.7, but still the same.

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [August 11, 2021, 4:38pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-problem/55412/4 "2021-08-11T16:38:00Z")

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Hey @fasih,

Have you had a chance to submit a ticket for these issues by emailing [developersupport@zoom.us](mailto:developersupport@zoom.us)? We can set up a meeting and investigate these issues further. When it comes to the SBOX OOM error, I have a ticket in with our engineering team right now to investigate those issues.

If you’re able to provide any potential factors or steps to reproduce the issues that should help to debug the cause.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 11, 2021, 2:38am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-problem/55412/5 "2021-09-11T02:38:34Z")

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Closed on September 11, 2021, 2:38am UTC

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