# Joining meeting timeout. User email is required **URL:** \ **Category:** Web\ **Created:** [May 13, 2020, 5:17pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-user-email-is-required/17503 "2020-05-13T17:17:42Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![rpflores](https://avatars.discourse-cdn.com/v4/letter/r/71c47a/32.png) [@rpflores](https://devforum.zoom.us/u/rpflores)\ **Post date:** [May 13, 2020, 5:17pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-user-email-is-required/17503/1 "2020-05-13T17:17:42Z")
**Description** Hello, I’m having trouble connecting to a webinar via SDK Web, im putting everything correctly but I can’t seem to find the option to turn off email required… Anyone have the same problem? **Error** Joining meeting timeout. User email is required. When I try to start a meeting everything runs perfectly, but with a Webinar things get complicated in this step. Thanks ---
**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\ **Post date:** [May 16, 2020, 12:02am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-user-email-is-required/17503/2 "2020-05-16T00:02:02Z")
Hi @rpflores, You would need to include the userEmail parameter within the ZoomMtg.join function to join a webinar as an attendee. Let us know if this works for you. ![Screen Shot 2020-05-15 at 5.00.53 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/b/bcaa5bf4ffa43cbd48f05cdb3c09bde808492981.png) ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 9:22pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-user-email-is-required/17503/3 "2020-08-21T21:22:06Z")
Closed on August 21, 2020, 9:22pm UTC