# Joining Meeting Timeout Web SDK 1.7.8 **URL:** \ **Category:** Web\ **Created:** [June 9, 2020, 2:01am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726 "2020-06-09T02:01:28Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![sachin.launchfactory](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sachin.launchfactory/32/3574_2.png) [@sachin.launchfactory](https://devforum.zoom.us/u/sachin.launchfactory)\ **Post date:** [June 9, 2020, 2:01am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/1 "2020-06-09T02:01:29Z")
I am getting a ‘Joining Meeting Timeout’ with network connectivity on ![Screen Shot 2020-06-08 at 6.58.17 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/b/b8ba725ae8d64d61b78c0b78cd67c407ddc19f6d.png) ---
**Author:** ![Evanatzend](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/evanatzend/32/11199_2.png) [@Evanatzend](https://devforum.zoom.us/u/Evanatzend)\ **Post date:** [June 9, 2020, 2:27am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/2 "2020-06-09T02:27:04Z")
Same problem here both meetings and webinars. Mind you I’m only joining. ---
**Author:** ![naeem.ahmedk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/naeem.ahmedk/32/9688_2.png) [@naeem.ahmedk](https://devforum.zoom.us/u/naeem.ahmedk)\ **Post date:** [June 9, 2020, 1:06pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/3 "2020-06-09T13:06:56Z")
Same with Me here ![](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/1/1caf790b2898c28f559810435f8f542ce15ed906.png) ---
**Author:** ![Evanatzend](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/evanatzend/32/11199_2.png) [@Evanatzend](https://devforum.zoom.us/u/Evanatzend)\ **Post date:** [June 9, 2020, 1:30pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/4 "2020-06-09T13:30:23Z")
regenerate your API KEYS … worked for me also if you get a > > > > > > > > CREATE JSMEDIASKD INSTANCE \<\<\<\<\<\<\<\< > > > > > > > > but no > > > > > > > > INIT JSMEDIASDK\<\<\<\<\<\<\<\< > > > > > > > > and ‘join meeting sucess’ > > > > > > > > (in console). > > > > > > > > its possible you dont have enough privilege and should move to pro. I did this and it worked for me but I still have no audio. ---
**Author:** ![Evanatzend](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/evanatzend/32/11199_2.png) [@Evanatzend](https://devforum.zoom.us/u/Evanatzend)\ **Post date:** [June 9, 2020, 3:35pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/5 "2020-06-09T15:35:50Z")
Your meeting number should be sanitized of whitespace and - ---
**Author:** ![naeem.ahmedk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/naeem.ahmedk/32/9688_2.png) [@naeem.ahmedk](https://devforum.zoom.us/u/naeem.ahmedk)\ **Post date:** [June 9, 2020, 3:39pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/6 "2020-06-09T15:39:40Z")
@Evanatzend Thanks, But that is not whitespaced. Things are working fine when i am generating signature local using ZoomMtg.generateSignature({…});. This problem appears when i am using heroku signature generation url. ---
**Author:** ![naeem.ahmedk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/naeem.ahmedk/32/9688_2.png) [@naeem.ahmedk](https://devforum.zoom.us/u/naeem.ahmedk)\ **Post date:** [June 9, 2020, 3:41pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/7 "2020-06-09T15:41:34Z")
``` ZoomMtg.init({ leaveUrl: 'http://test-zoom.mystrikingly.com/', showMeetingHeader: true, isSupportChat: true, isSupportCC: true, rwcBackup: true, videoHeader: true, success: function () { //document.getElementById("title").style.visibility = "hidden"; toolsZoom.setCookie("meeting_number", zoomConfig.meetingNumber); toolsZoom.setCookie("meeting_pwd", zoomConfig.password); ZoomMtg.init({ leaveUrl: location.host, success: function () { toolsZoom.setCookie("meeting_number", zoomConfig.meetingNumber); toolsZoom.setCookie("meeting_pwd", zoomConfig.password); ($.ajax({ "url": "https://zoomin.herokuapp.com/", 'data': JSON.stringify({ "meetingnumber": zoomConfig.meetingNumber, "role": 0 }), 'type': 'POST', 'contentType': 'application/json', async: false, success: function (res) { alert(res.signature) ZoomMtg.join( { meetingNumber: zoomConfig.meetingNumber, userName: zoomConfig.userName, signature: res.signature, apiKey: zoomConfig.apiKey, passWord: zoomConfig.password, success: function (res) { $('#nav-tool').hide(); console.log('join meeting success'); }, error: function (res) { console.log(res); } }); }, error: function (res) { console.log(res); } })); } }); } }); }); ``` ---
**Author:** ![Evanatzend](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/evanatzend/32/11199_2.png) [@Evanatzend](https://devforum.zoom.us/u/Evanatzend)\ **Post date:** [June 9, 2020, 3:41pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/8 "2020-06-09T15:41:44Z")
Have you tried logging to console every stage? I log all is objects in mine ---
**Author:** ![naeem.ahmedk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/naeem.ahmedk/32/9688_2.png) [@naeem.ahmedk](https://devforum.zoom.us/u/naeem.ahmedk)\ **Post date:** [June 9, 2020, 3:45pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/9 "2020-06-09T15:45:03Z")
Yes, logged but error message:undefined there. ---
**Author:** ![naeem.ahmedk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/naeem.ahmedk/32/9688_2.png) [@naeem.ahmedk](https://devforum.zoom.us/u/naeem.ahmedk)\ **Post date:** [June 9, 2020, 3:47pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/10 "2020-06-09T15:47:51Z")
![error zooom](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/579511444bf082705041ef79b527305406dce831.png) ---
**Author:** ![naeem.ahmedk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/naeem.ahmedk/32/9688_2.png) [@naeem.ahmedk](https://devforum.zoom.us/u/naeem.ahmedk)\ **Post date:** [June 9, 2020, 4:49pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/11 "2020-06-09T16:49:41Z")
Thanks to @All. Finally Sorted. ---
**Author:** ![Evanatzend](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/evanatzend/32/11199_2.png) [@Evanatzend](https://devforum.zoom.us/u/Evanatzend)\ **Post date:** [June 11, 2020, 2:24am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/12 "2020-06-11T02:24:16Z")
how did you resolve it? or did it just happen? ---
**Author:** ![naeem.ahmedk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/naeem.ahmedk/32/9688_2.png) [@naeem.ahmedk](https://devforum.zoom.us/u/naeem.ahmedk)\ **Post date:** [June 11, 2020, 7:27am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/13 "2020-06-11T07:27:21Z")
resolved. Thanks @Evanatzend ---
**Author:** ![ravikumar](https://avatars.discourse-cdn.com/v4/letter/r/ed8c4c/32.png) [@ravikumar](https://devforum.zoom.us/u/ravikumar)\ **Post date:** [June 14, 2020, 7:27am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/14 "2020-06-14T07:27:34Z")
![rsz_screenshot_from_2020-06-14_12-49-00](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/c/cf6d92e7f60d1f3c5d3ccc67e51658b33bd890bd.jpeg) @Evanatzend I am getting this error while using the 1.7.8 version. 15 days back i have tested with 1.7.7 its working fine but now I have tested with 1.7.7 and 1.7.8 both versions throws this error, please help me. ---
**Author:** ![Evanatzend](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/evanatzend/32/11199_2.png) [@Evanatzend](https://devforum.zoom.us/u/Evanatzend)\ **Post date:** [June 14, 2020, 2:47pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/15 "2020-06-14T14:47:02Z")
Can I see your console output? ---
**Author:** ![ravikumar](https://avatars.discourse-cdn.com/v4/letter/r/ed8c4c/32.png) [@ravikumar](https://devforum.zoom.us/u/ravikumar)\ **Post date:** [June 14, 2020, 3:48pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/16 "2020-06-14T15:48:40Z")
{method: “join”, status: false, result: null, errorMessage: “The current sdk version doesn’t support webinar, please upgrade to the latest version.”, errorCode: 3604} @Evanatzend This is the console output. ---
**Author:** ![Evanatzend](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/evanatzend/32/11199_2.png) [@Evanatzend](https://devforum.zoom.us/u/Evanatzend)\ **Post date:** [June 14, 2020, 8:22pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/17 "2020-06-14T20:22:48Z")
You need to change to 1.7.8 ---
**Author:** ![Evanatzend](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/evanatzend/32/11199_2.png) [@Evanatzend](https://devforum.zoom.us/u/Evanatzend)\ **Post date:** [June 15, 2020, 2:31am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/18 "2020-06-15T02:31:15Z")
Its possible you left old code behind. ---
**Author:** ![ravikumar](https://avatars.discourse-cdn.com/v4/letter/r/ed8c4c/32.png) [@ravikumar](https://devforum.zoom.us/u/ravikumar)\ **Post date:** [June 15, 2020, 7:13am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/19 "2020-06-15T07:13:49Z")
@Evanatzend I have pulled the sample app web code version 1.7.8 from git and replacing the API\_KEY and API\_SECRET values and added the userEmail key to ZoomMtg.join function. Still, it throws the same error. I have tested the sample app web CDN. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 18, 2020, 6:53am UTC](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726/20 "2020-06-18T06:53:52Z")
Hey @ravikumar, It appears you are trying to start a webinar, by passing in 1 as the role. Currently the Web SDK cannot start webinars, it can only join them, by passing in 0 as the role. Let me know if that clears things up! 🙂 Also thanks for your help on this thread @Evanatzend! 🙂 Thanks, Tommy [Next page](https://devforum.zoom.us/t/joining-meeting-timeout-web-sdk-1-7-8/20726.md?page=2)