# Joining meeting timeout

**URL:** <https://devforum.zoom.us/t/joining-meeting-timeout/10789>\
**Category:** Web\
**Created:** [April 3, 2020, 7:00am UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789 "2020-04-03T07:00:23Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Bonfante](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@Bonfante](https://devforum.zoom.us/u/Bonfante)\
**Post date:** [April 7, 2020, 12:48pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/21 "2020-04-07T12:48:46Z")

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I got below error  
Can you help me ??

I used meeting number

 ![zoom_4_](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/7/79b2d2b9bb93bcabea2699cd4fa838805a8dc636.png)

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<div class="post-metadata">

**Author:** ![Bonfante](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@Bonfante](https://devforum.zoom.us/u/Bonfante)\
**Post date:** [April 7, 2020, 1:47pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/22 "2020-04-07T13:47:34Z")

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Sorry , I was wrong signature before …

Now I got the error below  
Any idea, please ?

 ![zoom_5_](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/1/18f7a13ae5342932df789041fb975769037520ef.png)

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**Author:** ![dmunozduarte](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dmunozduarte/32/5233_2.png) [@dmunozduarte](https://devforum.zoom.us/u/dmunozduarte)\
**Post date:** [April 7, 2020, 1:48pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/23 "2020-04-07T13:48:47Z")

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I receive the same error “Joining meeting timeout. The service is temporarily”

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 7, 2020, 5:06pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/24 "2020-04-07T17:06:20Z")

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Hey @nicola_quaglia, @saurabh, @Bonfante, @dmunozduarte,

Please create a new thread with the title of the error / issue so developers can follow easier.

Thanks,  
Tommy

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**Author:** ![Bonfante](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@Bonfante](https://devforum.zoom.us/u/Bonfante)\
**Post date:** [April 7, 2020, 5:27pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/25 "2020-04-07T17:27:28Z")

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Thank you , I did it.

Topic :  
“Joining meeting timeout - got after 1.7.4”

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 7, 2020, 10:26pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/26 "2020-04-07T22:26:10Z")

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Thanks @Bonfante,

We will address you there.

-Tommy

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**Author:** ![nick1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nick1/32/3218_2.png) [@nick1](https://devforum.zoom.us/u/nick1)\
**Post date:** [April 9, 2020, 1:44pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/27 "2020-04-09T13:44:25Z")

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Hi Tommy

I have updated the webSDK to 1.7.4 , and yet still succession with the functionality

please help

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [April 10, 2020, 5:21am UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/28 "2020-04-10T05:21:31Z")

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Hi @nick1,

Please update to version 1.7.5. If you still see an error, please DM me your account ID and API Key/Secret.

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**Author:** ![wgardner](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/wgardner/32/4922_2.png) [@wgardner](https://devforum.zoom.us/u/wgardner)\
**Post date:** [April 15, 2020, 3:13pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/29 "2020-04-15T15:13:10Z")

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@tommy , I’m more of a project manager than a developer so I apologize for any incorrect terms here, but I’m just trying to get an understanding of things.

1. Is this post still the best place to go ask questions about recent issues of embedding zoom into a webpage? This functionality is really important to us and I can only imagine others as well (anyone who wants to embed a meeting into their website, which would seem to be a huge number of people!).

2. As I understand, until a week or so ago, I believe my developer used to iFrame Zoom into our webapp. It seems you are saying now that going forward Zoom is now developing an SDK instead? So, basically an SDK as I understand them would give us more control over Zoom functionality, right – as opposed to only iFraming the exact interface? We can get by without more advanced SDK an instead just have the iFrame option back, but I am assuming iFrame is being abandoned because of security reasons?

3. Is there any detail on an ETA to have a solution where we can embed Zoom with our apps or does it still work and I am missing something? From the page you cited it looks like sometime this month? (April, 2020)? Could we expect maybe sometime this week even?

Will

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 16, 2020, 9:30pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/30 "2020-04-16T21:30:56Z")

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Hey @wgardner,

> [@wgardner](#):
>
> Is this post still the best place to go ask questions about recent issues of embedding zoom into a webpage?

For questions about the [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web) yes. 🙂

> [@wgardner](#):
>
> It seems you are saying now that going forward Zoom is now developing an SDK instead?

We already have the [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web), and it is the currently supported way of embedding Zoom into a website.

> [@wgardner](#):
>
> Is there any detail on an ETA to have a solution where we can embed Zoom with our apps or does it still work and I am missing something?

The [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web) is working. 🙂

Thanks,  
Tommy

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**Author:** ![r.abdelhamed](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/r.abdelhamed/32/6835_2.png) [@r.abdelhamed](https://devforum.zoom.us/u/r.abdelhamed)\
**Post date:** [April 23, 2020, 4:11pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/31 "2020-04-23T16:11:17Z")

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Hi @michael_p.zoom  
i update to version 1.7.6 and i still have the same error ‘Joining meeting timeout.’ with ‘‘The signature has expired.’’  
i use the free account

 ![Screen Shot 2020-04-23 at 6.05.37 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/64361f9a28aab0e697f2c5df7961b5534fafd3d7.png)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 27, 2020, 6:33pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/32 "2020-04-27T18:33:45Z")

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Hey @r.abdelhamed,

Please private message me your signature and I will debug.

Also see this thread:

> [@Join meeting timeout or signature expired](https://devforum.zoom.us/t/join-meeting-timeout-or-signature-expired/8616/14):
>
> Hi @vijayk.kannan, For the signature issue, make sure to use the system time and make sure the time syncs with world time. Generate a signature by ZoomMtg.generateSignature. - Example of syncing your machine time using window 10 [e1b2c451-e93c-4238-b464-ead68f8cca69] Example for using Mac Generate a signature by customer web backend with sync server time. We are currently investigation to see if there is a sync issue on our end as well. We’ll follow up as soon as we’re done lo…

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![r.abdelhamed](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/r.abdelhamed/32/6835_2.png) [@r.abdelhamed](https://devforum.zoom.us/u/r.abdelhamed)\
**Post date:** [April 27, 2020, 7:44pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/33 "2020-04-27T19:44:04Z")

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Dears,

Thanks alot

I issue is solved. I used the your  
signature example App and it work with me

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 27, 2020, 8:12pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/34 "2020-04-27T20:12:14Z")

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Happy to hear you got it working! 🙂

-Tommy

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**Author:** ![russ](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/russ/32/7195_2.png) [@russ](https://devforum.zoom.us/u/russ)\
**Post date:** [April 28, 2020, 4:00pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/35 "2020-04-28T16:00:38Z")

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> [@r.abdelhamed](#):
>
> I used the your  
> signature example App and it work with me

How exactly did you get it working? I’ve just installed the latest  
[git@github.com](mailto:git@github.com):zoom/sample-app-web.git, replaced the api token and secret with my credentials and am seeing the “Joining meeting timeout” message.

Did you implement your own signature creation function with the “signature example App”?

Presumably the existing sample app should work as is (given that it is an example of how to integrate with Zoom)

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [April 28, 2020, 8:53pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/36 "2020-04-28T20:53:12Z")

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Hi Russ,

There is an issue with Free/Basic accounts being able to join meetings via the WebSDK. A workaround would be to upgrade your account to a Pro Account to avoid.  
Let us know if this works for you.

Thanks

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<div class="post-metadata">

**Author:** ![r.abdelhamed](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/r.abdelhamed/32/6835_2.png) [@r.abdelhamed](https://devforum.zoom.us/u/r.abdelhamed)\
**Post date:** [April 28, 2020, 11:02pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/37 "2020-04-28T23:02:12Z")

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Hi @russ

Yes I work with free/basic zoom account  
and yes, it works by implementing my own signature using the “signature example App” from my backend code to generate the signature with every meeting id

the existing SDK sample app work but the signature which generates by it has a different time zone than my time check this ticket “[Join meeting timeout or signature expired](https://devforum.zoom.us/t/join-meeting-timeout-or-signature-expired/8616/13)”

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**Author:** ![russ](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/russ/32/7195_2.png) [@russ](https://devforum.zoom.us/u/russ)\
**Post date:** [April 29, 2020, 5:43am UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/38 "2020-04-29T05:43:25Z")

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Ah, I’ll take your word for it (I don’t really want to sign up for Pro just to test a bug)

Assuming that would resolve it, might be an idea to show that in the error message too (rather than a timeout)

Thanks for responding!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 1, 2020, 5:46pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/39 "2020-05-01T17:46:35Z")

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Hey @russ,

You can also request a free trial here: [isv@zoom.us](mailto:isv@zoom.us).

We are working on improving the error messages. 🙂

Thanks,  
Tommy

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**Author:** ![serdarkaksi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/serdarkaksi/32/2092_2.png) [@serdarkaksi](https://devforum.zoom.us/u/serdarkaksi)\
**Post date:** [May 6, 2020, 6:29pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/40 "2020-05-06T18:29:32Z")

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hi there I have exact problem and I can’t find a solution for fix it. It was works like a spaceship and now I get this timeout error. I didn’t change anything and I don’t know how to change signature or even I don’t know where I should look… please help me I am on the egde:(

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