# Joining meeting timeout

**URL:** <https://devforum.zoom.us/t/joining-meeting-timeout/10789>\
**Category:** Web\
**Created:** [April 3, 2020, 7:00am UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789 "2020-04-03T07:00:23Z")\
**Posts on this page:** 8\
**Page:** 4

<div class="post-metadata">

**Author:** ![rschoenfeld](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rschoenfeld/32/9018_2.png) [@rschoenfeld](https://devforum.zoom.us/u/rschoenfeld)\
**Post date:** [June 4, 2020, 9:03pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/65 "2020-06-04T21:03:07Z")

</div>

Hello,  
We are also having an issue embedding the Zoom meeting into a webpage using SDK. It was working on May 20st, but stopped working on May 21st, and hasn’t worked since. We are receiving a ‘Joining fail message.’

 ![MeetingStarted](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/0/0af804840951aa8fc6098e09d10a596ec7ed4081.jpeg)

We get a slightly different message if the meeting has not started yet.

We have triple-checked our API Key and Secret and they appear correct. We also feel our signature is correct.

We are using SDK 1.7.7 with [ASP.NET](http://ASP.NET) MVC.

We have a Business Account and need assistance. Thanks, Rich

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 10, 2020, 7:23pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/67 "2020-06-10T19:23:44Z")

</div>

Hey @dhireshbudhiraja,

Are you using Zoom Webinar or Meetings?

Due note that only Zoom Meetings can be started via the Web SDK, and you need to pass in `1` for the role.

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 10, 2020, 7:24pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/68 "2020-06-10T19:24:37Z")

</div>

Hey @rschoenfeld,

Are you seeing any additional error messages in the browser console?

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![rschoenfeld](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rschoenfeld/32/9018_2.png) [@rschoenfeld](https://devforum.zoom.us/u/rschoenfeld)\
**Post date:** [June 10, 2020, 7:52pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/69 "2020-06-10T19:52:02Z")

</div>

The only other message we get is when the meeting hasn’t started yet.

 ![MeetingNotStarted](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/9/91ea27bdd037792e61aa6d2c1c4aee42f63fb1dd.jpeg)

We were actually using 0 for attendee role. We changed it to 1 and it worked.

Doesn’t this work for attendee? This is why we need it embedded… for attendees (not hosts).

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 15, 2020, 8:46pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/70 "2020-06-15T20:46:16Z")

</div>

Hey @rschoenfeld,

It does work for participants, role 0, but you need to make sure the meeting has been started first.

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![rschoenfeld](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rschoenfeld/32/9018_2.png) [@rschoenfeld](https://devforum.zoom.us/u/rschoenfeld)\
**Post date:** [June 15, 2020, 9:59pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/71 "2020-06-15T21:59:33Z")

</div>

The meeting has been started, but we still get the same error.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 18, 2020, 6:22am UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/72 "2020-06-18T06:22:13Z")

</div>

Hey @rschoenfeld,

Strange, can you please provide steps and code (github repo if possible) so I can reproduce the issue locally?

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 10:07pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout/10789/73 "2020-08-21T22:07:28Z")

</div>

Closed on August 21, 2020, 10:07pm UTC



[Previous page](https://devforum.zoom.us/t/joining-meeting-timeout/10789.md?page=3)
