# JWT with generated token **URL:** \ **Category:** API and Webhooks\ **Created:** [April 7, 2020, 12:50am UTC](https://devforum.zoom.us/t/jwt-with-generated-token/11701 "2020-04-07T00:50:38Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![alan.chen](https://avatars.discourse-cdn.com/v4/letter/a/e9bcb4/32.png) [@alan.chen](https://devforum.zoom.us/u/alan.chen)\ **Post date:** [April 7, 2020, 12:50am UTC](https://devforum.zoom.us/t/jwt-with-generated-token/11701/1 "2020-04-07T00:50:38Z")
**Description** We follow the link to create JWT app, generate API key/secret, and generated 1 week token for testing But it always said {“code”: 124, “message”: “Invalid access token.”} ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/c/c1ff0cadc1f1a639342de152e4a6ebc31005b657.png) **Error** ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/0/0cca945f72c25a86ea6c89a9b63473a70da2202d.png) **Which App Type (OAuth / Chatbot / JWT / Webhook)?** JWT **Which Endpoint/s?** [https://api.zoom.us/v2/users?status=active&page\_size=30&page\_number=1](https://api.zoom.us/v2/users?status=active&page_size=30&page_number=1) **How To Reproduce (If applicable)** using sample c# code as below, get same error ``` var dclient = new RestClient("https://api.zoom.us/v2/users?status=active&page_size=30&page_number=1"); var request = new RestRequest(Method.GET); request.AddHeader("content-type", "application/json"); request.AddHeader("authorization", $"Bearer {token}"); IRestResponse response = dclient.Execute(request); ``` **Screenshots (If applicable)** If applicable, add screenshots to help explain your problem. **Additional context** Add any other context about the problem here. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 7, 2020, 6:03am UTC](https://devforum.zoom.us/t/jwt-with-generated-token/11701/2 "2020-04-07T06:03:13Z")
Hey @alan.chen, We are aware of the JWT Token issue and are working to fix asap. Please stay updated here: > [@Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930): > > [Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930)Zoom Developer Documentation Survey Please take a few minutes to fill out the [Zoom Developer Docs survey](https://forms.gle/mHCNSZuWfsNDcyMc8) and let us know how we can assist you better with our docs. Your input will be invaluable in improving our documentation. Delayed responses by Zoom staff on developer forum due to volume of posts. Expect a reply in 24 hours on weekdays. What does this mean? During these tough times, we are seeing a massive increase in demand for our services. To … Thanks, Tommy ---
**Author:** ![muh\_bd](https://avatars.discourse-cdn.com/v4/letter/m/57b2e6/32.png) [@muh\_bd](https://devforum.zoom.us/u/muh_bd)\ **Post date:** [April 20, 2020, 11:23am UTC](https://devforum.zoom.us/t/jwt-with-generated-token/11701/3 "2020-04-20T11:23:00Z")
Hello Tommy, I try to reactivate my JWT app but I still got the Access token is expired error so I can’t use the app for integrate my Moodle via Zoom API (not LTI). When I try to change the token Expiration Time it’s do nothing and still got the error of Access token is expired. Regards Muhammed Badran ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 21, 2020, 7:25am UTC](https://devforum.zoom.us/t/jwt-with-generated-token/11701/4 "2020-04-21T07:25:43Z")
Hey @muh_bd, Can you please send your Zoom account # and the email used to create the JWT App to [developersupport@zoom.us](mailto:developersupport@zoom.us) and we will get this fixed! Thanks, Tommy ---
**Author:** ![muh\_bd](https://avatars.discourse-cdn.com/v4/letter/m/57b2e6/32.png) [@muh\_bd](https://devforum.zoom.us/u/muh_bd)\ **Post date:** [April 21, 2020, 7:54am UTC](https://devforum.zoom.us/t/jwt-with-generated-token/11701/5 "2020-04-21T07:54:04Z")
![image001.png](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/e/e85c9deeb3432c75ec0bac3def359cc843c65f80.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 21, 2020, 11:54pm UTC](https://devforum.zoom.us/t/jwt-with-generated-token/11701/6 "2020-04-21T23:54:00Z")
Hey @muh_bd, Can you please send your Zoom account # and the email used to create the JWT App to [developersupport@zoom.us](mailto:developersupport@zoom.us) and we will get this fixed! Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 8:52pm UTC](https://devforum.zoom.us/t/jwt-with-generated-token/11701/7 "2020-08-21T20:52:18Z")