# Language Interpretation Mute Audio Track

**URL:** <https://devforum.zoom.us/t/language-interpretation-mute-audio-track/55502>\
**Category:** Web\
**Created:** [August 10, 2021, 12:14am UTC](https://devforum.zoom.us/t/language-interpretation-mute-audio-track/55502 "2021-08-10T00:14:00Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![developer-whova](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@developer-whova](https://devforum.zoom.us/u/developer-whova)\
**Post date:** [August 10, 2021, 12:14am UTC](https://devforum.zoom.us/t/language-interpretation-mute-audio-track/55502/1 "2021-08-10T00:14:00Z")

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Users can click on the language interpretation button to change the audio track. When they select a different language, they have the option to overlay the original audio so you can hear both audio tracks at the same time. There is also an option to mute the original audio and only listen to the second audio track.

The problem is that even if you mute the original audio on the front end / UI, the original audio still plays. Users hear both languages at the same time. This issue appears often from attendees point of view.

**Video of the Issue:**

[https://drive.google.com/file/d/1TK9S-\_lDgVH8Gq1JxZu\_ob0pIU\_lI6xD/view](https://drive.google.com/file/d/1TK9S-_lDgVH8Gq1JxZu_ob0pIU_lI6xD/view)

**Zoom SDK 1.9.7 Chrome Latest**

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [August 11, 2021, 12:57am UTC](https://devforum.zoom.us/t/language-interpretation-mute-audio-track/55502/2 "2021-08-11T00:57:59Z")

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Hey @developer-whova,

Thank you for reaching out to the Zoom Developer Forum and for reporting this. I’ve requested access to the video and will reach out to our engineering team once I’ve confirmed the issue.

Thanks,  
Max

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**Author:** ![developer-whova](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@developer-whova](https://devforum.zoom.us/u/developer-whova)\
**Post date:** [August 11, 2021, 4:15am UTC](https://devforum.zoom.us/t/language-interpretation-mute-audio-track/55502/3 "2021-08-11T04:15:15Z")

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thanks we just grant access

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [August 11, 2021, 5:10pm UTC](https://devforum.zoom.us/t/language-interpretation-mute-audio-track/55502/4 "2021-08-11T17:10:06Z")

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Hey @developer-whova,

Thank you for sharing that. What version of the Web SDK are you using?

Just to confirm, before involving our engineering team, are you seeing the same issue when using the [Sample Web App](https://github.com/zoom/sample-app-web)?

Thanks,  
Max

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<div class="post-metadata">

**Author:** ![developer-whova](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@developer-whova](https://devforum.zoom.us/u/developer-whova)\
**Post date:** [August 11, 2021, 5:23pm UTC](https://devforum.zoom.us/t/language-interpretation-mute-audio-track/55502/5 "2021-08-11T17:23:47Z")

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the latest one 1.9.7

it’s tricky for us to reproduce as we don’t have an account set up with the language tracks.

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [August 12, 2021, 10:11pm UTC](https://devforum.zoom.us/t/language-interpretation-mute-audio-track/55502/6 "2021-08-12T22:11:17Z")

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Hey @developer-whova,

I’ve created a ticket with our engineering team and will let you know what I hear back from them. (ZOOM-299844)

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 12, 2021, 8:12am UTC](https://devforum.zoom.us/t/language-interpretation-mute-audio-track/55502/7 "2021-09-12T08:12:02Z")

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