# Late notifications **URL:** \ **Category:** Reports and Dashboards\ **Created:** [August 9, 2024, 12:40pm UTC](https://devforum.zoom.us/t/late-notifications/115362 "2024-08-09T12:40:51Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![lifeonmars](https://avatars.discourse-cdn.com/v4/letter/l/f475e1/32.png) [@lifeonmars](https://devforum.zoom.us/u/lifeonmars)\ **Post date:** [August 9, 2024, 12:40pm UTC](https://devforum.zoom.us/t/late-notifications/115362/1 "2024-08-09T12:40:51Z")
### Before Creating a New Topic: _If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage the following support links:_ - Zoom Developer Changelog for Dev Product Changes: [https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/](https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/) - General Troubleshooting: [Support](https://devsupport.zoom.us/hc/en-us) - To Submit a Ticket for Unexpected API/Zoom API Events Behavior: [Official Zoom Support | Help Center](https://support.zoom.us/hc/en-us) - For General & Integrations Related Guidance: [https://community.zoom.com/](https://community.zoom.com/) - For Troubleshooting Webhooks: [Guide: "We Are Not Receiving Webhooks As Expected" -- Here's What to Do! - #2](https://devforum.zoom.us/t/we-are-not-receiving-webhooks-as-expected-heres-what-to-do/64846/2) * * * ### Format Your New Topic as Follows: **API Endpoint(s) and/or Zoom API Event(s)** [_Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context._](https://developers.zoom.us/docs/api/rest/reference/zoom-rooms/events/#operation/zoomroom.alert) **Description** Data about some events in the webhook arrives ~ 24 hours after their actual appearance **Error?** Data about some events in the webhook arrives ~ 24 hours after their actual appearance **How To Reproduce** we cannot reproduce this error. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [August 9, 2024, 7:59pm UTC](https://devforum.zoom.us/t/late-notifications/115362/3 "2024-08-09T19:59:31Z")
Hi @lifeonmars , what webhooks are you receiving delayed? ---
**Author:** ![lifeonmars](https://avatars.discourse-cdn.com/v4/letter/l/f475e1/32.png) [@lifeonmars](https://devforum.zoom.us/u/lifeonmars)\ **Post date:** [August 12, 2024, 3:05pm UTC](https://devforum.zoom.us/t/late-notifications/115362/4 "2024-08-12T15:05:37Z")
Hi @gianni.zoom! For example, the time when the event occurred: 2024-07-14 06:18:12.556000 +00:00 The time of sending the push in our direction: 2024-07-15 09:51:16 .103852 +00:00 ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [August 12, 2024, 4:11pm UTC](https://devforum.zoom.us/t/late-notifications/115362/5 "2024-08-12T16:11:00Z")
Hello @lifeonmars , I meant what specific events please? Can you please share the formal webhook names? ---
**Author:** ![lifeonmars](https://avatars.discourse-cdn.com/v4/letter/l/f475e1/32.png) [@lifeonmars](https://devforum.zoom.us/u/lifeonmars)\ **Post date:** [August 14, 2024, 10:06am UTC](https://devforum.zoom.us/t/late-notifications/115362/6 "2024-08-14T10:06:18Z")
@gianni.zoom When the equipment goes offline. Then the equipment comes online, but we do not receive information about it. Only after almost a day ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [August 14, 2024, 4:55pm UTC](https://devforum.zoom.us/t/late-notifications/115362/7 "2024-08-14T16:55:42Z")
Hi @lifeonmars , can you please link me to the docs for the events you’re referring to? I am still not sure which you are referring to: [Introduction to Zoom APIs](https://developers.zoom.us/docs/api/) Is it `zoomroom.alert` ? [https://developers.zoom.us/docs/api/rest/reference/zoom-rooms/events/#operation/zoomroom.alert](https://developers.zoom.us/docs/api/rest/reference/zoom-rooms/events/#operation/zoomroom.alert) ---
**Author:** ![lifeonmars](https://avatars.discourse-cdn.com/v4/letter/l/f475e1/32.png) [@lifeonmars](https://devforum.zoom.us/u/lifeonmars)\ **Post date:** [August 16, 2024, 8:20am UTC](https://devforum.zoom.us/t/late-notifications/115362/8 "2024-08-16T08:20:42Z")
Hi @gianni.zoom . Yes, it is. For example, we received an alert that the camera was turned off, but we did not receive an alert that it was turned back on ---
**Author:** ![lifeonmars](https://avatars.discourse-cdn.com/v4/letter/l/f475e1/32.png) [@lifeonmars](https://devforum.zoom.us/u/lifeonmars)\ **Post date:** [August 16, 2024, 8:30am UTC](https://devforum.zoom.us/t/late-notifications/115362/9 "2024-08-16T08:30:00Z")
I can’t attach a screenshot ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [August 16, 2024, 10:10pm UTC](https://devforum.zoom.us/t/late-notifications/115362/10 "2024-08-16T22:10:51Z")
Okay, @lifeonmars , I opened a support ticket (TS1388408) on your behalf with the email you have on file. Please go to that email and respond there so support can take over and assist you.