# List Divisions API Endpoint NOT working

**URL:** <https://devforum.zoom.us/t/list-divisions-api-endpoint-not-working/142853>\
**Category:** API and Webhooks\
**Created:** [April 7, 2026, 2:13pm UTC](https://devforum.zoom.us/t/list-divisions-api-endpoint-not-working/142853 "2026-04-07T14:13:34Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![emily.garner](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/emily.garner/32/62785_2.png) [@emily.garner](https://devforum.zoom.us/u/emily.garner)\
**Post date:** [April 7, 2026, 2:13pm UTC](https://devforum.zoom.us/t/list-divisions-api-endpoint-not-working/142853/1 "2026-04-07T14:13:34Z")

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### 

**API Endpoint(s) and/or Zoom API Event(s)**

> **[Users APIs - API - Zoom Developer Docs](https://developers.zoom.us/docs/api/users/#tag/divisions/get/divisions)**
>
> The User APIs allow developers to programatically access data related to users, groups, and contact groups.

**Description**  
_When calling the “List Divisions” API endpoint (simply get divisions) I receive an error. I HAVE confirmed my app has the correct scopes / permissions to perform this._

**Error?**  
{

```
"status": **false** ,

```

“errorCode”: 50005,

“errorMessage”: “Internal Server Error”,

“result”: **null**

}

**How To Reproduce**  
_Steps to reproduce the behavior:_  
_1. GET_ [https://api.zoom.us/v2/divisions](https://api.zoom.us/v2/divisions)  
_2. Authentication method : Oauth2 creds_

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 7, 2026, 3:48pm UTC](https://devforum.zoom.us/t/list-divisions-api-endpoint-not-working/142853/3 "2026-04-07T15:48:35Z")

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Hi @emily.garner , can you private message me screenshots of the added scope/app type, your account id, production client id and send the zm-tracking-id from the response header?

You’ll see the private message link in your notifications.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/1/714e34c57d8c40e252123f9d7210ad6251bbd58d.png)

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<div class="post-metadata">

**Author:** ![rehema.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rehema.zoom/32/40323_2.png) [@rehema.zoom](https://devforum.zoom.us/u/rehema.zoom)\
**Post date:** [April 8, 2026, 7:38pm UTC](https://devforum.zoom.us/t/list-divisions-api-endpoint-not-working/142853/4 "2026-04-08T19:38:52Z")

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Hi @emily.garner,

As mentioned in office hours, I will continue looking to see if there is an internal issue with this endpoint and get you a next step.

Best,  
Rehema

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<div class="post-metadata">

**Author:** ![emily.garner](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/emily.garner/32/62785_2.png) [@emily.garner](https://devforum.zoom.us/u/emily.garner)\
**Post date:** [April 13, 2026, 5:36pm UTC](https://devforum.zoom.us/t/list-divisions-api-endpoint-not-working/142853/5 "2026-04-13T17:36:37Z")

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Hello, @rehema.zoom @gianni.zoom Can i get an update on this?

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 13, 2026, 5:40pm UTC](https://devforum.zoom.us/t/list-divisions-api-endpoint-not-working/142853/6 "2026-04-13T17:40:02Z")

</div>

Hi @emily.garner , @rehema.zoom will get back you soon. Thank you for your patience!

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<div class="post-metadata">

**Author:** ![rehema.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rehema.zoom/32/40323_2.png) [@rehema.zoom](https://devforum.zoom.us/u/rehema.zoom)\
**Post date:** [April 14, 2026, 3:14pm UTC](https://devforum.zoom.us/t/list-divisions-api-endpoint-not-working/142853/7 "2026-04-14T15:14:26Z")

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Hi @emily.garner ,

Thanks for following update. It seems that this endpoint has an internal issue that needs to be resolved on our end. While this is being looked to, could you let let me know (again, possibly) if the other division endpoints listed [here](https://developers.zoom.us/docs/api/users/#tag/divisions) work for you?

Thanks,

Rehema

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<div class="post-metadata">

**Author:** ![emily.garner](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/emily.garner/32/62785_2.png) [@emily.garner](https://devforum.zoom.us/u/emily.garner)\
**Post date:** [April 14, 2026, 7:48pm UTC](https://devforum.zoom.us/t/list-divisions-api-endpoint-not-working/142853/8 "2026-04-14T19:48:06Z")

</div>

I am unable to try the other ones because I cannot get any of the division IDs

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<div class="post-metadata">

**Author:** ![rehema.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rehema.zoom/32/40323_2.png) [@rehema.zoom](https://devforum.zoom.us/u/rehema.zoom)\
**Post date:** [April 21, 2026, 3:25pm UTC](https://devforum.zoom.us/t/list-divisions-api-endpoint-not-working/142853/9 "2026-04-21T15:25:44Z")

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Hi @emily.garner ,

It’s been noted internally that this API is not functioning for developers as it should. As of now, it cannot be used but the team is working on an update to resolve. I will keep you posted.

Thanks,

Rehema