# List engagement notes 401 Error (Potentially Scope related)

**URL:** <https://devforum.zoom.us/t/list-engagement-notes-401-error-potentially-scope-related/130623>\
**Category:** API and Webhooks\
**Created:** [March 27, 2025, 4:48pm UTC](https://devforum.zoom.us/t/list-engagement-notes-401-error-potentially-scope-related/130623 "2025-03-27T16:48:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Ruben3](https://avatars.discourse-cdn.com/v4/letter/r/e5b9ba/32.png) [@Ruben3](https://devforum.zoom.us/u/Ruben3)\
**Post date:** [March 27, 2025, 4:48pm UTC](https://devforum.zoom.us/t/list-engagement-notes-401-error-potentially-scope-related/130623/1 "2025-03-27T16:48:31Z")

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I am having issues calling:  
GET /contact\_center/engagements/{engagementId}/notes  
via a new Server-To-Server OAuth app I am working on.

My request returns a response of:  
{“status”:false,“errorCode”:“401”}

I believe the issue could be scope related as this call requires the scope contact\_center\_note:read:admin. Unfortunately, I cannot find this scope under Add Scopes in the Zoom App Marketplace so I am not sure what scope to use. I am currently only using one scope (user:read:user:admin) because I don’t know what to use.

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**Author:** ![Ruben3](https://avatars.discourse-cdn.com/v4/letter/r/e5b9ba/32.png) [@Ruben3](https://devforum.zoom.us/u/Ruben3)\
**Post date:** [April 1, 2025, 10:02pm UTC](https://devforum.zoom.us/t/list-engagement-notes-401-error-potentially-scope-related/130623/2 "2025-04-01T22:02:13Z")

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I was added to the contact center management by an admin and was then able to select the appropriate scope.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 2, 2025, 10:02pm UTC](https://devforum.zoom.us/t/list-engagement-notes-401-error-potentially-scope-related/130623/3 "2025-04-02T22:02:22Z")

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Closed on April 2, 2025, 10:02pm UTC

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