# List engagements API missing last 2 seconds of data

**URL:** <https://devforum.zoom.us/t/list-engagements-api-missing-last-2-seconds-of-data/106521>\
**Category:** API and Webhooks\
**Tags:** api\
**Created:** [March 26, 2024, 9:19am UTC](https://devforum.zoom.us/t/list-engagements-api-missing-last-2-seconds-of-data/106521 "2024-03-26T09:19:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![greg.wong](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/greg.wong/32/57213_2.png) [@greg.wong](https://devforum.zoom.us/u/greg.wong)\
**Post date:** [March 26, 2024, 9:19am UTC](https://devforum.zoom.us/t/list-engagements-api-missing-last-2-seconds-of-data/106521/1 "2024-03-26T09:19:24Z")

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**API Endpoint(s) and/or Zoom API Event(s)**

> **[Contact Center API](https://developers.zoom.us/docs/contact-center/apis/#operation/listEngagements)**
>
> The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform.

**Description**  
When I provide the timeframe using params `from=` and `to=`, I expect all engagements within that timeframe to be returned, but the engagements from the last 2 seconds are always missing.

**Example**  
I have an engagement with `"start_time": "2024-02-21T23:59:59Z"`.

If I call the API using params

- `from=2024-02-21&to=2024-02-21`  
or
- `from=2024-02-21T00:00:00Z&to=2024-02-21T23:59:59Z`

I would expect the engagement to be included in the results, but it’s missing.

The engagement is only included in the response when I increase the end time `to=` by 2 seconds.  
I.e., if I call it with params

- `from=2024-02-21T00:00:00Z&to=2024-02-22T00:00:01Z`

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 30, 2025, 12:55am UTC](https://devforum.zoom.us/t/list-engagements-api-missing-last-2-seconds-of-data/106521/2 "2025-03-30T00:55:41Z")

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Closed on March 30, 2025, 12:55am UTC

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