# List user's channels returns total\_record=0

**URL:** <https://devforum.zoom.us/t/list-users-channels-returns-total-record-0/51980>\
**Category:** API and Webhooks\
**Created:** [June 8, 2021, 6:53am UTC](https://devforum.zoom.us/t/list-users-channels-returns-total-record-0/51980 "2021-06-08T06:53:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mati](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mati/32/28020_2.png) [@mati](https://devforum.zoom.us/u/mati)\
**Post date:** [June 8, 2021, 6:53am UTC](https://devforum.zoom.us/t/list-users-channels-returns-total-record-0/51980/1 "2021-06-08T06:53:24Z")

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Hi,

I am trying to gather all of our Zoom Chat channel IDs. The following instructions were followed:

> **[List user's channels - Chat Channels - Zoom API - API Reference](https://marketplace.zoom.us/docs/api-reference/zoom-api/chat-channels/getchannels)**
>
> Zoom chat channels allow users to communicate via chat in private or public groups. Use this API to list a user's chat channels. 
> 
> Scope: chat\_channel:r...

However, I always receive a result of total\_record = 0 when using my user\_id (admin role).

What am I doing wrong?

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**  
/chat/users/{userId}/channels

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [June 9, 2021, 5:07pm UTC](https://devforum.zoom.us/t/list-users-channels-returns-total-record-0/51980/2 "2021-06-09T17:07:49Z")

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Hey @mati,

Thank you for reaching out to the Zoom Developer Forum. Please send an email to [developersupport@zoom.us](mailto:developersupport@zoom.us) with a link to this thread. In that email, please include the request URL and request body that you’re using.

I’ll look into this further from there.

Thanks,  
Max

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 10, 2021, 3:08am UTC](https://devforum.zoom.us/t/list-users-channels-returns-total-record-0/51980/3 "2021-07-10T03:08:40Z")

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Closed on July 10, 2021, 3:08am UTC

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