# ListParticipants returns 0 **URL:** \ **Category:** API and Webhooks\ **Created:** [January 19, 2020, 5:13pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587 "2020-01-19T17:13:37Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![av-guy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/av-guy/32/2932_2.png) [@av-guy](https://devforum.zoom.us/u/av-guy)\ **Post date:** [January 19, 2020, 5:13pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/1 "2020-01-19T17:13:37Z")
**Description** I am attempting to list the participants for a meeting. I start the meeting with: zCommand Dial StartPmi Duration: 30. When I join the meeting, I call: zCommand Call ListParticipants and it returns a full list of the current participants. After I disconnect from the call, using leave meeting, if I start another meeting with zCommand Dial StartPmi Duration: 30, the ListParticipants result returns 0 rows. Is there something I am doing wrong? **Error** ListParticipantsResult resultInfo TotalRows: 0 ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 21, 2020, 7:44pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/2 "2020-01-21T19:44:18Z")
Hey @av-guy, thanks for posting and using Zoom! > [@av-guy](#): > > After I disconnect from the call, using leave meeting, if I start another meeting with zCommand Dial StartPmi Duration: 30, the ListParticipants result returns 0 rows. Few follow up questions: 1. Are there participants in the meeting? 2. Is the meeting ID the same or has it changed? Can you please share the meeting ID so I can take a look at the logs? Thanks, Tommy ---
**Author:** ![av-guy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/av-guy/32/2932_2.png) [@av-guy](https://devforum.zoom.us/u/av-guy)\ **Post date:** [January 21, 2020, 9:25pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/3 "2020-01-21T21:25:31Z")
@tommy Thank you for responding! Yes, there are participants in the meeting when I call **ListParticipants**. I can run a test when I get back to the shop and log all of the output from the console if that would help you. The issue seems to be pretty consistent. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 21, 2020, 9:51pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/4 "2020-01-21T21:51:21Z")
Happy to help @av-guy! Yes that log file would be great! Thanks, Tommy ---
**Author:** ![av-guy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/av-guy/32/2932_2.png) [@av-guy](https://devforum.zoom.us/u/av-guy)\ **Post date:** [January 22, 2020, 4:47pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/6 "2020-01-22T16:47:34Z")
@tommy This link should work. Let me know if you have issues [https://drive.google.com/file/d/1jjRx1Hr9I44qXylzsjZ8SqqrtOue-r\_-/view?usp=sharing](https://drive.google.com/file/d/1jjRx1Hr9I44qXylzsjZ8SqqrtOue-r_-/view?usp=sharing) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 22, 2020, 5:05pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/7 "2020-01-22T17:05:34Z")
Hey @av-guy, I just requested access to view the logs. Thanks, Tommy ---
**Author:** ![av-guy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/av-guy/32/2932_2.png) [@av-guy](https://devforum.zoom.us/u/av-guy)\ **Post date:** [January 22, 2020, 5:17pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/8 "2020-01-22T17:17:52Z")
@tommy I granted you access just now. Sorry about that. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 22, 2020, 5:36pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/9 "2020-01-22T17:36:18Z")
Thanks @av-guy! I have sent the logs to our Zoom Rooms engineer for review. We will get back to you with an update. ZOOM-134657 Thanks, Tommy ---
**Author:** ![chaturadroid](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chaturadroid/32/725_2.png) [@chaturadroid](https://devforum.zoom.us/u/chaturadroid)\ **Post date:** [January 23, 2020, 1:43am UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/10 "2020-01-23T01:43:34Z")
@tommy I am having the same issue here is the output of what I am receiving on API call ```auto {"ListParticipantsResult": [], "Status": { "message": "", "state": "OK" },"Sync": true, "topKey": "ListParticipantsResult", "type": "zCommand"} ``` The only time I am able to get the participants correctly is when I exit zoom rooms and start it again, only the first instance seems to return back participants. I am running 4.6.2 (1244.0112) I have made a ticket about this issue in ZenDesk with videos attached [https://support.zoom.us/hc/en-us/requests/2105833](https://support.zoom.us/hc/en-us/requests/2105833) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 23, 2020, 4:57pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/11 "2020-01-23T16:57:05Z")
Hey @chaturadroid, Thanks for posting the details of your issue. We are looking into it and will get back to you. Thanks, Tommy ---
**Author:** ![chaturadroid](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chaturadroid/32/725_2.png) [@chaturadroid](https://devforum.zoom.us/u/chaturadroid)\ **Post date:** [January 28, 2020, 11:38pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/12 "2020-01-28T23:38:43Z")
@tommy, Is there any updates on the status of the ticket? Can you recommend a solution that we can implement with our customers. Thanks for the help. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 29, 2020, 12:02am UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/13 "2020-01-29T00:02:40Z")
Hey @chaturadroid, No updates yet. I will post back here once we have found the issue. Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 10, 2020, 4:45pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/14 "2020-02-10T16:45:31Z")
Hey @chaturadroid, @av-guy, We have found the issue and will release the fix in an upcoming release. Thanks, Tommy ---
**Author:** ![chrisvan35](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@chrisvan35](https://devforum.zoom.us/u/chrisvan35)\ **Post date:** [February 13, 2020, 5:32pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/15 "2020-02-13T17:32:18Z")
Hey Tommy. Any idea on the timeline for this fix? Thank you ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 13, 2020, 5:43pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/16 "2020-02-13T17:43:45Z")
Hey @chrisvan35, This has been fixed and will be released in an upcoming release. Can you try testing, it may have already been released. Thanks, Tommy ---
**Author:** ![chrisvan35](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@chrisvan35](https://devforum.zoom.us/u/chrisvan35)\ **Post date:** [February 13, 2020, 5:50pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/17 "2020-02-13T17:50:29Z")
We were running 4.6.2 yesterday and still had the issues. Reverted back to 4.5.0 and it was working again. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 13, 2020, 5:55pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/18 "2020-02-13T17:55:35Z")
Hey @chrisvan35, Okay thanks. This should be included in our next releases slated for the end of this month, or middle of march. Thanks, Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 19, 2020, 5:27pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/19 "2020-02-19T17:27:49Z")
Hey @chrisvan35, @chaturadroid, @av-guy, This should be fixed now. Please let me know. Thanks, Tommy ---
**Author:** ![chrisvan35](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@chrisvan35](https://devforum.zoom.us/u/chrisvan35)\ **Post date:** [February 19, 2020, 8:34pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/20 "2020-02-19T20:34:34Z")
Looks to be resolved. Thank you ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [February 19, 2020, 8:42pm UTC](https://devforum.zoom.us/t/listparticipants-returns-0/7587/21 "2020-02-19T20:42:53Z")
You are welcome! 🙂 Thanks, Tommy