# Loading dialog appearing when we start sharing screen

**URL:** <https://devforum.zoom.us/t/loading-dialog-appearing-when-we-start-sharing-screen/57043>\
**Category:** Web\
**Created:** [September 7, 2021, 10:16am UTC](https://devforum.zoom.us/t/loading-dialog-appearing-when-we-start-sharing-screen/57043 "2021-09-07T10:16:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![sudhakar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sudhakar/32/18827_2.png) [@sudhakar](https://devforum.zoom.us/u/sudhakar)\
**Post date:** [September 7, 2021, 10:16am UTC](https://devforum.zoom.us/t/loading-dialog-appearing-when-we-start-sharing-screen/57043/1 "2021-09-07T10:16:40Z")

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**Description**  
While sharing screen loading popup appears. It does not disappear automatically until I click on the app icon (icon with 4 squares) once or twice.

**Error**  
App dialog continuously displays the loading image.

**Which Web Meeting SDK version?**  
1.9.7 and 1.9.8

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Open meeting is browser
2. Start sharing screen
3. Screen share starts but see a loading dialog popup

**Screenshots**

 ![zoom_bug](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/8/e8649c32e0e2ecbda84f727b3640400b73b295da.png)

**Device (please complete the following information):**

- Device: Windows
- OS: Windows 10
- Browser: Chrome
- Browser Version: 93 (Latest version)

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [September 7, 2021, 11:35pm UTC](https://devforum.zoom.us/t/loading-dialog-appearing-when-we-start-sharing-screen/57043/2 "2021-09-07T23:35:06Z")

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Hi @sudhakar ,

Happy to help! Just to clarify, are you seeing this only with the most updated Web Meeting SDK version?

Thanks,  
Gianni

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**Author:** ![sudhakar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sudhakar/32/18827_2.png) [@sudhakar](https://devforum.zoom.us/u/sudhakar)\
**Post date:** [September 21, 2021, 8:57am UTC](https://devforum.zoom.us/t/loading-dialog-appearing-when-we-start-sharing-screen/57043/3 "2021-09-21T08:57:04Z")

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Hi @gianni.zoom,  
we are using Web Meeting SDK version 1.9.8.

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [September 22, 2021, 7:30am UTC](https://devforum.zoom.us/t/loading-dialog-appearing-when-we-start-sharing-screen/57043/4 "2021-09-22T07:30:19Z")

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Greetings, @sudhakar ,

We recently released [Web SDK (1.9.9](https://github.com/zoom/sample-app-web)), I kindly ask can you please test this with the latest version and let us know if you see the same issue.

Thanks,  
Donte

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 22, 2021, 5:30pm UTC](https://devforum.zoom.us/t/loading-dialog-appearing-when-we-start-sharing-screen/57043/5 "2021-10-22T17:30:52Z")

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Closed on October 22, 2021, 5:30pm UTC

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