# Locked conflicting settings

**URL:** <https://devforum.zoom.us/t/locked-conflicting-settings/57561>\
**Category:** API and Webhooks\
**Created:** [September 16, 2021, 5:12pm UTC](https://devforum.zoom.us/t/locked-conflicting-settings/57561 "2021-09-16T17:12:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![meschiany](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/meschiany/32/18680_2.png) [@meschiany](https://devforum.zoom.us/u/meschiany)\
**Post date:** [September 16, 2021, 5:12pm UTC](https://devforum.zoom.us/t/locked-conflicting-settings/57561/1 "2021-09-16T17:12:00Z")

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When locking a setting, some users may still have different values based on the groups and order they were assigned.  
Can I be 100% sure that the endpoint usersettings

> **[Get user settings - Users - Zoom API - API Reference](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usersettings)**
>
> Retrieve a user's settings. For user-level apps, pass the me value instead of the userId parameter.
> 
> Scopes: user:read:admin, user:readRate Limit Label:...

retrieve the actual value taking into consideration the actual user status?

Thank you  
Daniel

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [September 17, 2021, 11:44pm UTC](https://devforum.zoom.us/t/locked-conflicting-settings/57561/2 "2021-09-17T23:44:34Z")

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Hey @meschiany,

Thank you for reaching out to the Zoom Developer Forum. To make sure that I understand, you’re seeing that calls to the Get User Settings API don’t reflect what values are locked on the Account Settings?

Are you able to provide some use cases where these get out of sync?

Thanks,  
Max

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**Author:** ![meschiany](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/meschiany/32/18680_2.png) [@meschiany](https://devforum.zoom.us/u/meschiany)\
**Post date:** [September 29, 2021, 7:06am UTC](https://devforum.zoom.us/t/locked-conflicting-settings/57561/3 "2021-09-29T07:06:21Z")

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Hi Max,

I have managed to simulate the situation on my end.  
I answered my own question 🙂  
(ticket closed)  
Thank you

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 30, 2021, 1:40pm UTC](https://devforum.zoom.us/t/locked-conflicting-settings/57561/4 "2021-09-30T13:40:42Z")

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Glad Max was able to help out!

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 30, 2021, 1:40pm UTC](https://devforum.zoom.us/t/locked-conflicting-settings/57561/5 "2021-09-30T13:40:47Z")

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Closed on September 30, 2021, 1:40pm UTC