# Logging user out of queue via API **URL:** \ **Category:** Phone\ **Tags:** phone, api\ **Created:** [December 18, 2025, 9:00pm UTC](https://devforum.zoom.us/t/logging-user-out-of-queue-via-api/140087 "2025-12-18T21:00:55Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Zachary.k](https://avatars.discourse-cdn.com/v4/letter/z/ce73a5/32.png) [@Zachary.k](https://devforum.zoom.us/u/Zachary.k)\ **Post date:** [December 18, 2025, 9:00pm UTC](https://devforum.zoom.us/t/logging-user-out-of-queue-via-api/140087/1 "2025-12-18T21:00:55Z")
### Format Your New Topic as Follows: Endpoint: phone/call\_queue/ **Description** I am trying to log users in and out of a queue via API. The way I am currently attempting to do this is by using the Add/Remove user from queue. This is not ideal though since I will have to keep track of which user was a part of which queue separately. Is there a hidden endpoint that can accomplish this, or is there a way we can get this added to Zoom API? ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [December 29, 2025, 4:32pm UTC](https://devforum.zoom.us/t/logging-user-out-of-queue-via-api/140087/2 "2025-12-29T16:32:26Z")
Hi @Zachary.k Thanks for reaching out to us and worry for the late reply here! We do not have any hidden endpoints that support this funcitonality . The way you are doing it, is probably the only supported way righ tnow ---
**Author:** ![Zachary.k](https://avatars.discourse-cdn.com/v4/letter/z/ce73a5/32.png) [@Zachary.k](https://devforum.zoom.us/u/Zachary.k)\ **Post date:** [December 29, 2025, 4:56pm UTC](https://devforum.zoom.us/t/logging-user-out-of-queue-via-api/140087/3 "2025-12-29T16:56:55Z")
Is it possible to get support for this in Zoom Phone? I know there is a way to do it as part of Contact Center. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [December 29, 2025, 7:11pm UTC](https://devforum.zoom.us/t/logging-user-out-of-queue-via-api/140087/4 "2025-12-29T19:11:57Z")
Hey @Zachary.k Happy to look further into this. Could you point me to the documentation for the Contact Center where this behavior is supported, so I can raise this internally? ---
**Author:** ![Zachary.k](https://avatars.discourse-cdn.com/v4/letter/z/ce73a5/32.png) [@Zachary.k](https://devforum.zoom.us/u/Zachary.k)\ **Post date:** [December 29, 2025, 9:09pm UTC](https://devforum.zoom.us/t/logging-user-out-of-queue-via-api/140087/5 "2025-12-29T21:09:46Z")
Yes, this is the documentation I am referencing (Update a queue agent) under the Contact Center API. [Contact Center APIs](https://developers.zoom.us/docs/api/contact-center/#tag/queues/patch/contact_center/queues/%7BqueueId%7D/agents/%7BuserId%7D). This endpoint looks like you can opt a user in and out of a queue. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [January 16, 2026, 5:31pm UTC](https://devforum.zoom.us/t/logging-user-out-of-queue-via-api/140087/6 "2026-01-16T17:31:45Z")
Hi @Zachary.k Sorry for the late reply here! I looked into our Phone APIs and I found 2 endpoints that might be helpful for your usecase - Add members to a call queue [here](https://developers.zoom.us/docs/api/phone/#tag/call-queues/post/phone/call_queues/%7BcallQueueId%7D/members) - Unassgin a member [here](https://developers.zoom.us/docs/api/phone/#tag/call-queues/delete/phone/call_queues/%7BcallQueueId%7D/members/%7BmemberId%7D)