# Login\_type: 11?

**URL:** <https://devforum.zoom.us/t/login-type-11/44393>\
**Category:** API and Webhooks\
**Created:** [February 26, 2021, 9:53pm UTC](https://devforum.zoom.us/t/login-type-11/44393 "2021-02-26T21:53:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ian.goh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ian.goh/32/23711_2.png) [@ian.goh](https://devforum.zoom.us/u/ian.goh)\
**Post date:** [February 26, 2021, 9:53pm UTC](https://devforum.zoom.us/t/login-type-11/44393/1 "2021-02-26T21:53:19Z")

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**Description**

In a small number of webhook results for event: user.signed\_in we see payload containing

login\_type: 11

This does not seem to be documented on the list of login\_types in [https://marketplace.zoom.us/docs/api-reference/zoom-api/users/user](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/user)

**Error**

N/A

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
Knowing the endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

Webhook

**Which Endpoint/s?**

N/A

**How To Reproduce (If applicable)**

Unknown

**Screenshots (If applicable)**

Example:

payload: {  
client\_type: win  
date\_time: 2021-02-25T01:41:47Z  
email: 13705155865  
id: F3bIX\_sFQbO5VkHkEBwcag  
login\_type: 11  
version: 5.5.12494.0204  
}

**Additional context**  
Add any other context about the problem here.

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 1, 2021, 4:43pm UTC](https://devforum.zoom.us/t/login-type-11/44393/2 "2021-03-01T16:43:05Z")

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Hi @ian.goh,

Happy to look into this for you—it’s possible this could be a type. I’ve just private messaged you for more details on the user so that I can take a closer look.

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 1, 2021, 10:26pm UTC](https://devforum.zoom.us/t/login-type-11/44393/3 "2021-03-01T22:26:16Z")

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Thanks for sharing those details in DM with me @ian.goh . I’m working on confirming this value for you and should have an update for you shortly. (ZOOM-251277)

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [March 2, 2021, 4:10pm UTC](https://devforum.zoom.us/t/login-type-11/44393/4 "2021-03-02T16:10:29Z")

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Hi @ian.goh,

After confirming with our team, login\_type with value 11 refers to mobile phone registration and login. We are working on updating our docs to reflect this.

Thanks again for raising this,  
Will

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 2, 2021, 2:10am UTC](https://devforum.zoom.us/t/login-type-11/44393/5 "2021-04-02T02:10:58Z")

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Closed on April 2, 2021, 2:10am UTC

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