# LTI Pro - Canvas API Breaking Changes

**URL:** <https://devforum.zoom.us/t/lti-pro-canvas-api-breaking-changes/138579>\
**Category:** Zoom Apps\
**Created:** [November 7, 2025, 1:58pm UTC](https://devforum.zoom.us/t/lti-pro-canvas-api-breaking-changes/138579 "2025-11-07T13:58:23Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![David41](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@David41](https://devforum.zoom.us/u/David41)\
**Post date:** [November 7, 2025, 1:58pm UTC](https://devforum.zoom.us/t/lti-pro-canvas-api-breaking-changes/138579/1 "2025-11-07T13:58:23Z")

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Per official Instructure communications all HTTP requests, including LTI and API ones must have a user-agent header by January 17th.

Instructure has provided a report to all LMS administrators that identifies developer keys that are not providing a user-agent header. Both the LTI developer key and the LTI API key for **Zoom LTI Pro** are reported to not be providing the header.

I have filed two Support tickets where I’ve been told that it’s not their problem, but come January 17th, it seems like it will be.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [November 12, 2025, 2:11pm UTC](https://devforum.zoom.us/t/lti-pro-canvas-api-breaking-changes/138579/2 "2025-11-12T14:11:35Z")

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Hi @David41  
Thanks for reaching out to us and welcome to the Zoom Developer forum.  
Could you please share with me the support ticket number so I can take a closer look to it

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**Author:** ![David41](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@David41](https://devforum.zoom.us/u/David41)\
**Post date:** [November 12, 2025, 2:47pm UTC](https://devforum.zoom.us/t/lti-pro-canvas-api-breaking-changes/138579/4 "2025-11-12T14:47:29Z")

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Here you go: TS2103709

Second ticket I’ve filed. Still not sure they understand the problem and the urgency of it.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [November 13, 2025, 9:15pm UTC](https://devforum.zoom.us/t/lti-pro-canvas-api-breaking-changes/138579/5 "2025-11-13T21:15:05Z")

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Hi @David41  
Thank you so much for your patience.  
I was able to connect with the developer of this integration, and they confirmed that we’re implementing these changes in our December release\*. This issue should be resolved next month.

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**Author:** ![David41](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@David41](https://devforum.zoom.us/u/David41)\
**Post date:** [November 13, 2025, 9:35pm UTC](https://devforum.zoom.us/t/lti-pro-canvas-api-breaking-changes/138579/6 "2025-11-13T21:35:20Z")

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Thanks. I heard the same in the community. Still not sure what was wrong with the tickets I filed.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [November 13, 2025, 9:38pm UTC](https://devforum.zoom.us/t/lti-pro-canvas-api-breaking-changes/138579/7 "2025-11-13T21:38:54Z")

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@David41 I will bring it up with the Support team to make sure these kind of requests do not get routed to the Dev forum

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**Author:** ![cgoh1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cgoh1/32/72973_2.png) [@cgoh1](https://devforum.zoom.us/u/cgoh1)\
**Post date:** [December 23, 2025, 4:07pm UTC](https://devforum.zoom.us/t/lti-pro-canvas-api-breaking-changes/138579/8 "2025-12-23T16:07:49Z")

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Do we know if the change did make it in December? I was looking at the Release Notes page, but its very out of date. [Release notes for LTI Pro](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069949)

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**Author:** ![David41](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@David41](https://devforum.zoom.us/u/David41)\
**Post date:** [December 26, 2025, 3:57pm UTC](https://devforum.zoom.us/t/lti-pro-canvas-api-breaking-changes/138579/9 "2025-12-26T15:57:34Z")

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Based on the latest report I ran within Canvas, yes, it appears that it did.
