# LTI Pro: Configure email sent when provisioning users

**URL:** <https://devforum.zoom.us/t/lti-pro-configure-email-sent-when-provisioning-users/21422>\
**Category:** Feature Requests\
**Created:** [June 15, 2020, 9:47pm UTC](https://devforum.zoom.us/t/lti-pro-configure-email-sent-when-provisioning-users/21422 "2020-06-15T21:47:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rex](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rex/32/684_2.png) [@rex](https://devforum.zoom.us/u/rex)\
**Post date:** [June 15, 2020, 9:47pm UTC](https://devforum.zoom.us/t/lti-pro-configure-email-sent-when-provisioning-users/21422/1 "2020-06-15T21:47:10Z")

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**Description**  
We are using LTI Pro for our Canvas instance with auto provisioning of instructors enabled. When an instructor goes to the Zoom LTI link for the first time they get an email to activate their account.

**Error**  
My name and email address is shown to instructor. Can we have the option to customize this message or have the ability to change the email address that is sent to users?

The problem is that I setup the LTI Pro integration but I do not want to be burden with support emails about it. We have a support email that users should be directed towards.

**Which App?**  
LTI Pro: [https://marketplace.zoom.us/apps/f8JUB3eeQv2lXsjKq5B2FA](https://marketplace.zoom.us/apps/f8JUB3eeQv2lXsjKq5B2FA)

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Install LTI Pro
2. During configuration enable “Autoprovision users” and select “Instructors only”
3. Add LTI link
4. Click on link as Instructor with no existing Zoom account.
5. Get emailed

**Screenshots (If applicable)**

 ![Screen Shot 2020-06-03 at 2.28.41 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/0/066839c199a755038591ed2f92050cabac6cc01b.png)

Duplicate of: [Configure email showing up for LTI Pro provisioned users](https://devforum.zoom.us/t/configure-email-showing-up-for-lti-pro-provisioned-users/20193)

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**Author:** ![ericmulligan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ericmulligan/32/17205_2.png) [@ericmulligan](https://devforum.zoom.us/u/ericmulligan)\
**Post date:** [October 16, 2020, 8:01pm UTC](https://devforum.zoom.us/t/lti-pro-configure-email-sent-when-provisioning-users/21422/2 "2020-10-16T20:01:18Z")

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We would also like to see the option to customize these emails added, not just for changing the email address but also to add branding and onboarding details for the instructors, so that they know it’s legitimate.