# MacOS - Safari computer audio support

**URL:** <https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790>\
**Category:** Web\
**Created:** [April 24, 2020, 3:18pm UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790 "2020-04-24T15:18:15Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![mchrenko](https://avatars.discourse-cdn.com/v4/letter/m/96bed5/32.png) [@mchrenko](https://devforum.zoom.us/u/mchrenko)\
**Post date:** [April 24, 2020, 3:18pm UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/1 "2020-04-24T15:18:15Z")

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I have a question regarding WebSDK Computer audio support in Safari (MacOS, desktop).  
We were using it for webinars couple of weeks ago and I’ve tested it on Safari which went well.  
With the current WebSDK (1.7.6) the Computer audio panel is showing message about Chrome / Edge only.  
What is the situation about this? A lot of our customers is on Safari desktop, so we are really concerned about supporting computer audio for their webinars.

Even the current documentation says that computer audio is in Safari only for webinars.  
" \* _Joining computer audio on Firefox and Safari is only available for webinar attendees._"

> **[Web - Native SDKs - Zoom Software Development Kit (Zoom SDK)](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support)**
>
> Zoom Web SDK
> 
> The Web SDK enables the development of video applications powered by Zoom's core framework inside an HTML5 web client through a highly opt...

Thank you, appreciate your great work!

OS: MacOS 10.15.4  
Browser: Safari 13.1

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<div class="post-metadata">

**Author:** ![mchrenko](https://avatars.discourse-cdn.com/v4/letter/m/96bed5/32.png) [@mchrenko](https://devforum.zoom.us/u/mchrenko)\
**Post date:** [April 27, 2020, 8:22am UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/2 "2020-04-27T08:22:34Z")

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it seems to be v1.7.6 specific… 1.7.5 joins audio in safari with no issues

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 30, 2020, 9:20pm UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/3 "2020-04-30T21:20:40Z")

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Hey @mchrenko,

Can you share a screenshot of the error? Make sure you are serving your site over `https`.

Also, if 1.7.5 fixes the issue, stay there until 1.7.7.

Thanks,  
Tommy

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**Author:** ![flippyhead](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/flippyhead/32/3578_2.png) [@flippyhead](https://devforum.zoom.us/u/flippyhead)\
**Post date:** [May 2, 2020, 11:40am UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/4 "2020-05-02T11:40:37Z")

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We are seeing this too.

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<div class="post-metadata">

**Author:** ![mchrenko](https://avatars.discourse-cdn.com/v4/letter/m/96bed5/32.png) [@mchrenko](https://devforum.zoom.us/u/mchrenko)\
**Post date:** [May 5, 2020, 12:34pm UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/5 "2020-05-05T12:34:08Z")

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Thank you for reply @tommy,  
we’ve tested 1.7.7 on webinars and there is no Computer Audio support on Safari and Firefox.  
We are reverting back to 1.7.5 which works well on both browsers (desktop versions).

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [May 10, 2020, 10:55pm UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/6 "2020-05-10T22:55:48Z")

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Hi @mchrenko,

Right now the WebSDK does not support Computer Audio for Safari. We will be supporting Computer Audio for Firefox in our upcoming release.

> **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk)**
>
> Web SDK
> 
> Tentatively scheduled for May 19th 2020 @v1.7.8
> 
> New Additions
> 
> Added support for computer audio for Firefox version 76+. 
> 
> Added recaptcha sup...

  

> **[Web - Native SDKs - Zoom Software Development Kit (Zoom SDK)](https://marketplace.zoom.us/docs/sdk/native-sdks/web#features-across-browsers)**
>
> Zoom Web SDK
> 
> The Web SDK enables the development of video applications powered by Zoom's core framework inside an HTML5 web client through a highly opt...

Thanks

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<div class="post-metadata">

**Author:** ![JuanLopez](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/juanlopez/32/2524_2.png) [@JuanLopez](https://devforum.zoom.us/u/JuanLopez)\
**Post date:** [May 18, 2020, 10:48am UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/7 "2020-05-18T10:48:01Z")

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Hi Michael How are you?  
Yesterday We found a really good ponyfill

> **[standardized-audio-context](https://www.npmjs.com/package/standardized-audio-context)**
>
> A cross-browser implementation of the AudioContext which aims to closely follow the standard.

  
that enables AudioContext, AudioWorklet and all the standard  
In our standalone test It works but Could not integrate It in ZOOM web SDK  
think is possible to use?  
Best

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 22, 2020, 7:46pm UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/8 "2020-05-22T19:46:36Z")

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Hey @JuanLopez,

Feel free to try and use it.

Thanks,  
Tommy

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**Author:** ![mb\_j](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mb_j/32/2363_2.png) [@mb\_j](https://devforum.zoom.us/u/mb_j)\
**Post date:** [June 22, 2020, 9:18pm UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/9 "2020-06-22T21:18:18Z")

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@tommy Question on Safari audio for webinar attendees on WebSDK::

> **[Web - Native SDKs - Zoom Software Development Kit (Zoom SDK)](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support)**
>
> Zoom Web SDK
> 
> The Web SDK enables the development of video applications powered by Zoom's core framework inside an HTML5 web client through a highly opt...

  
States: “The browser support of the Web SDK directly reflects that of the Zoom Web Client.”

The chart on that page shows an asterisk for Safari audio support, with the footnote:" \* _Joining computer audio on Firefox and Safari is only available for webinar attendees._"

So that would seem to indicate support. According to the above thread there isn’t support. Or, according to the above there was in old versions. We get no audio in Safari.

Can you please clarify, whether it will ever be supported, and perhaps what the issue was that it was previously supported and now isn’t?

Furthermore, if it isn’t supported it would be great if you updated your docs.As I just based my client system requirements for browsers based on your document. And now, on a live production event have people complaining of no audio, since there’s a good amount using Safari. Which would not have been an issue, had I known in the first place and been able to advise appropriately.

I shouldn’t have to look in the forums to find out current issues. Have you considered maintaining an ongoing issue/bug list? Or is there one somewhere I am missing? I can’t read/peruse forums every day to find out about black screen issues, missing audio, etc and would like to know about any current issues that could affect our customers.

Thanks,

Mike

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 24, 2020, 11:36pm UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/10 "2020-06-24T23:36:15Z")

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Hey @mb_j,

Since Webinar Attendees are view only, they will be able to hear the speaker/s when joining via the Web SDK. Are you having issues with this?

Thanks for your suggestions around an ongoing bug and feature comparison list. We will work on adding this to our Web SDK docs.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![mb\_j](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mb_j/32/2363_2.png) [@mb\_j](https://devforum.zoom.us/u/mb_j)\
**Post date:** [June 25, 2020, 11:21am UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/11 "2020-06-25T11:21:32Z")

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@tommy yes, we are having issues with this. Audio doesn’t work on Safari for webinars. That is incoming audio, we know outgoing isn’t usable. Ojus has said this is fixed in 1.7.9. If that’s the case it would probably be good to add that to the release notes. Please read the thread above where Purnell says “Right now the WebSDK does not support Computer Audio for Safari. We will be supporting Computer Audio for Firefox in our upcoming release.”  
So which is it officially? Supported or not in 1.7.8? If yes, then why is it unusable for us? If no then when will it be supported? Next release?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 26, 2020, 5:21pm UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/12 "2020-06-26T17:21:40Z")

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Hey @mb_j,

EDIT: This issue will be fixed in version 1.7.9.

> **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk)**
>
> Web SDK
> 
> Tentatively scheduled for June 28th 2020 @v1.7.9
> 
> Additions
> 
> New Rate limit for joining meetings and webinars.
> 
> Added recaptcha feature for joi...

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [June 29, 2020, 2:20pm UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/13 "2020-06-29T14:20:23Z")

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Hi @mb_j,

We just released version 1.7.9, the Safari Audio for Webinars issue is fixed. Please let us know if you have any other questions. Thank you for your patience.

> [@Web SDK version 1.7.9 is released!](https://devforum.zoom.us/t/web-sdk-version-1-7-9-is-released/22657):
>
> With the continuation of our 90 day [Security initiative](https://blog.zoom.us/wordpress/2020/04/08/update-on-zoom-90-day-plan-to-bolster-key-privacy-and-security-initiatives/), we’ve released a new version of the Web SDK version 1.7.9. This additions to this version are ‘[recaptcha feature for joining meetings](https://marketplace.zoom.us/docs/sdk/native-sdks/web/essential/start-join-meeting#joining-meetings-with-recaptcha-feature)’, ‘[Rate limits for calling API Methods](https://marketplace.zoom.us/docs/sdk/native-sdks/web/websdk-api-rate-limit)’ and enhancements such are ‘detailed error messages for troubleshooting’, and ‘enabling the WASM files to be downloaded before joining meetings’. For full details about the 1.7.9 release, please visit the latest [Web SDK change log page](https://marketplace.zoom.us/docs/changelog). To get started, you can find…

Thanks

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 10:29pm UTC](https://devforum.zoom.us/t/macos-safari-computer-audio-support/14790/14 "2020-08-21T22:29:21Z")

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