# Make API didn't load the VTT (Audio transcript) file

**URL:** <https://devforum.zoom.us/t/make-api-didnt-load-the-vtt-audio-transcript-file/124833>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [January 18, 2025, 2:40am UTC](https://devforum.zoom.us/t/make-api-didnt-load-the-vtt-audio-transcript-file/124833 "2025-01-18T02:40:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![alexyaro](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alexyaro/32/66486_2.png) [@alexyaro](https://devforum.zoom.us/u/alexyaro)\
**Post date:** [January 18, 2025, 2:40am UTC](https://devforum.zoom.us/t/make-api-didnt-load-the-vtt-audio-transcript-file/124833/1 "2025-01-18T02:40:24Z")

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I am new to this forum; apologize in advance for any norm violations. I contacted chat support and they referred me here.

I created a Make automation to download my meeting recording files. The intention is to download my recordings and delete them from Zoom’s cloud to save space. The process works: most of the files are identified, downloaded, and deleted.

I noticed that the VTT (Audio transcript) file is still on the Zoom server - it’s the only file not deleted.

The following files were included in the bundle list:  
MP4 (active speaker)  
MP4 (shared\_screen\_with\_speaker\_view)  
M4A (audio\_only)  
JSON (timeline)  
MP4 (shared screen)

I was able to download the VTT file manually, but am not sure why the automation didn’t pick it up. Is there a way I can include it in my automation?

Thanks.  
AY

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**Author:** ![Fario\_Consulting](https://avatars.discourse-cdn.com/v4/letter/f/5daacb/32.png) [@Fario\_Consulting](https://devforum.zoom.us/u/Fario_Consulting)\
**Post date:** [January 18, 2025, 5:46pm UTC](https://devforum.zoom.us/t/make-api-didnt-load-the-vtt-audio-transcript-file/124833/2 "2025-01-18T17:46:53Z")

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Hi Alex,  
You will want subscribe to the “Recording Transcript Completed” webhook event. This will notify you when the transcription is ready for download  
Cheers,  
Harsh  
[Fario Consulting](https://farioconsulting.com)

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 22, 2026, 9:23am UTC](https://devforum.zoom.us/t/make-api-didnt-load-the-vtt-audio-transcript-file/124833/3 "2026-01-22T09:23:19Z")

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Closed on January 22, 2026, 9:23am UTC

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