# Make (Integromat) - Watch New Chats

**URL:** <https://devforum.zoom.us/t/make-integromat-watch-new-chats/107911>\
**Category:** API and Webhooks\
**Tags:** api\
**Created:** [April 15, 2024, 3:36pm UTC](https://devforum.zoom.us/t/make-integromat-watch-new-chats/107911 "2024-04-15T15:36:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![smagee](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/smagee/32/57925_2.png) [@smagee](https://devforum.zoom.us/u/smagee)\
**Post date:** [April 15, 2024, 3:36pm UTC](https://devforum.zoom.us/t/make-integromat-watch-new-chats/107911/1 "2024-04-15T15:36:53Z")

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We are using the [Zoom App](https://www.make.com/en/help/app/zoom) in Make (Integromat). Specifically, we are using the “_Watch New Chats_” to trigger the scenario. However, it appears that chat events will only be triggered by internal (to our organization) contacts.

The application is such that we are monitoring this Team Chat as a means for supporting our client. So we are okay with having external contacts in our Team Chat Channel.

Is there a way to configure this Make Zoom App Module “Watch Chat Messages” to monitor ALL users in the team chat?

I haven’t found anything in the documentation, other than a small mention in the API specs that Zoom “no longer support the “external” users via API.”

We don’t need to develop a full-blown Marketplace app (although we’re trying that route as well) but this simple integration would be perfect if external users could be monitored for new chats.

**Make** : [https://www.make.com/en/help/app/zoom#watch-chat-messages](https://www.make.com/en/help/app/zoom#watch-chat-messages)

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 19, 2025, 7:13am UTC](https://devforum.zoom.us/t/make-integromat-watch-new-chats/107911/2 "2025-04-19T07:13:36Z")

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Closed on April 19, 2025, 7:13am UTC

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