# Manual domain verification request fail

**URL:** <https://devforum.zoom.us/t/manual-domain-verification-request-fail/110976>\
**Category:** Domain Validation\
**Created:** [May 30, 2024, 5:12am UTC](https://devforum.zoom.us/t/manual-domain-verification-request-fail/110976 "2024-05-30T05:12:06Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![developer25](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@developer25](https://devforum.zoom.us/u/developer25)\
**Post date:** [May 30, 2024, 5:12am UTC](https://devforum.zoom.us/t/manual-domain-verification-request-fail/110976/1 "2024-05-30T05:12:06Z")

</div>

We added a DNS TXT record for domain validation for submitting apps 3 days ago.

However, the message below appears and the domain verification is not successful.

“The verification code was not found for domain \<our\_domain\_name\>.”

We check this command.

```auto

dig [domain] -t txt

```

This command confirms that DNS is set.

What should we do?

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<div class="post-metadata">

**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [May 30, 2024, 6:40pm UTC](https://devforum.zoom.us/t/manual-domain-verification-request-fail/110976/2 "2024-05-30T18:40:34Z")

</div>

Hello,

You can also just add it directly via the domain management services that host your domain. Were not network experts here so you might need to discuss that internally with your IT department on how to add the record. If you can confirm the record was added to the root and its still not working let us know.

Regards, Kwaku

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<div class="post-metadata">

**Author:** ![developer25](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@developer25](https://devforum.zoom.us/u/developer25)\
**Post date:** [May 31, 2024, 1:06am UTC](https://devforum.zoom.us/t/manual-domain-verification-request-fail/110976/3 "2024-05-31T01:06:15Z")

</div>

Hello Kwaku.

Yes, we added it to the route and can see it via dig command, however the domain verification still fails on the marketplace page.

Thanks.

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<div class="post-metadata">

**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [May 31, 2024, 1:43pm UTC](https://devforum.zoom.us/t/manual-domain-verification-request-fail/110976/4 "2024-05-31T13:43:18Z")

</div>

Hello,

what domain was it added to?

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<div class="post-metadata">

**Author:** ![developer25](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@developer25](https://devforum.zoom.us/u/developer25)\
**Post date:** [June 5, 2024, 11:48am UTC](https://devforum.zoom.us/t/manual-domain-verification-request-fail/110976/7 "2024-06-05T11:48:27Z")

</div>

Yes.  
However, these information write in to this field?  
this field is public we think, everyone find it.  
how to send these infomation to you only?

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<div class="post-metadata">

**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [June 5, 2024, 11:52am UTC](https://devforum.zoom.us/t/manual-domain-verification-request-fail/110976/8 "2024-06-05T11:52:03Z")

</div>

Very Sorry that was meant for a DM, please check I just sent it.

Regards, Kwaku

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<div class="post-metadata">

**Author:** ![developer25](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@developer25](https://devforum.zoom.us/u/developer25)\
**Post date:** [June 5, 2024, 12:15pm UTC](https://devforum.zoom.us/t/manual-domain-verification-request-fail/110976/9 "2024-06-05T12:15:31Z")

</div>

Thank you for your consideration.

Sorry, could you tell me how to send a DM?

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<div class="post-metadata">

**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [June 5, 2024, 1:59pm UTC](https://devforum.zoom.us/t/manual-domain-verification-request-fail/110976/10 "2024-06-05T13:59:04Z")

</div>

Hello,

You should have received an email,

then if you click on the link it could direct you to the DM, you can also click on your picture in the top right corner and it will show you the DM’s by clicking on the Mail icon.

Regards, Kwaku