# Marketo Registration Error

**URL:** <https://devforum.zoom.us/t/marketo-registration-error/29347>\
**Category:** API and Webhooks\
**Created:** [September 7, 2020, 12:07am UTC](https://devforum.zoom.us/t/marketo-registration-error/29347 "2020-09-07T00:07:46Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![c.zanelli](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/c.zanelli/32/3166_2.png) [@c.zanelli](https://devforum.zoom.us/u/c.zanelli)\
**Post date:** [September 7, 2020, 12:07am UTC](https://devforum.zoom.us/t/marketo-registration-error/29347/1 "2020-09-07T00:07:46Z")

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Hey Team,  
Recently we’ve been having issues where registrants are not going being pushed into the webinars once created and although it can be a few registrants per event, we’ve had a case over the weekend where it was set up on Marketo, but after changing the registrant status from ‘invited’ to ‘Registered’ we have been served a ‘registration error’ for all 70 registrants. The webinar is on the 12th, so I’d assume it isn’t to do with the date, but I can’t see any issues with the set up or API, as other webinars have allowed people to register. I’ve included the webinar ID and our Marketo LP for reference below:  
Zoom Webinar ID: 982 8363 9421  
Marketo LP: [https://pages.crimsoneducation.org/PathwaytoUKMedschoolsEN.html](https://pages.crimsoneducation.org/PathwaytoUKMedschoolsEN.html)  
[https://pages.crimsoneducation.org/PathwaytoUKMedschoolsTH.html](https://pages.crimsoneducation.org/PathwaytoUKMedschoolsTH.html)

One idea I’m not too sure on if it could be the issue, is reaching the max API logs, as I have seen this pop up in the API Call logs on out account.

Thanks

**Error**  
‘registration error’

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
Zoom API - Marketo Launchpoint

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 9, 2020, 4:24pm UTC](https://devforum.zoom.us/t/marketo-registration-error/29347/2 "2020-09-09T16:24:15Z")

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Hi @c.zanelli,

Thanks for reaching out and providing these details. I’ll be happy to raise this with our team—just a few things I’d like to clarify.

Can you confirm that there weren’t any changes to the webinar date/start time after these users registered for the webinar? I ask because this can cause issues. Additionally, if you have a screenshot of the error, this would be helpful for me to share as well.

Thanks!  
Will

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<div class="post-metadata">

**Author:** ![c.zanelli](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/c.zanelli/32/3166_2.png) [@c.zanelli](https://devforum.zoom.us/u/c.zanelli)\
**Post date:** [September 10, 2020, 6:12am UTC](https://devforum.zoom.us/t/marketo-registration-error/29347/3 "2020-09-10T06:12:42Z")

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Hey Will,

I don’t believe any changes were made to the webinar and the error message we have in marketo is simply ‘registration error’ and i’ve added in a screenshot to show this. With the error on Zoom, it won’t appear for me in the call log, but when I tried it on Monday, I got the below:  
“endpoint”: “[https://zoom.us/v2/report/webinars/98283639421/participants](https://zoom.us/v2/report/webinars/98283639421/participants)”,  
“response\_headers”: [  
“Set-Cookie: zm\_aid=”"; Domain=.[zoom.us](http://zoom.us/); Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly"  
],  
“date\_time”: “2020-09-07 11:23:51”,  
“method”: “GET”,  
“request\_body”: “N/A”,  
“response”: {  
“code”: 429,  
“message”: “You have reached the maximum daily rate limit for this API. Refer to the response header for details on when you can make another request.”  
},  
“request\_headers”: [  
“accept: application/json”,  
“authorization: \*\*\*\*\*\*”,  
“connection: close”,  
“user-agent: Java/1.8.0\_231”  
],  
“request\_params”: [  
“page\_size: 300”  
],  
“http\_status”: “429”  
}

Thanks  
Ciaron  
 ![Screen Shot 2020-09-10 at 16.09.29](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/b/b8c8ef0839998bde8affd6282ce18bf3d30811f5.png)

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 14, 2020, 5:14pm UTC](https://devforum.zoom.us/t/marketo-registration-error/29347/4 "2020-09-14T17:14:24Z")

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Hi @c.zanelli,

Thank you for getting back to me with those additional details. We’re looking into this for you—I hope to have an update for you shortly. (ZOOM-196313).

Thanks,  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 15, 2020, 3:14am UTC](https://devforum.zoom.us/t/marketo-registration-error/29347/5 "2020-10-15T03:14:24Z")

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Closed on October 15, 2020, 3:14am UTC

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