# Marketplace event subscription fails with 1300 error code

**URL:** <https://devforum.zoom.us/t/marketplace-event-subscription-fails-with-1300-error-code/142617>\
**Category:** Meetings\
**Created:** [March 27, 2026, 1:06pm UTC](https://devforum.zoom.us/t/marketplace-event-subscription-fails-with-1300-error-code/142617 "2026-03-27T13:06:44Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![ucczoomaruba](https://avatars.discourse-cdn.com/v4/letter/u/e56c9b/32.png) [@ucczoomaruba](https://devforum.zoom.us/u/ucczoomaruba)\
**Post date:** [March 27, 2026, 1:06pm UTC](https://devforum.zoom.us/t/marketplace-event-subscription-fails-with-1300-error-code/142617/1 "2026-03-27T13:06:44Z")

</div>

**API Endpoint(s) and/or Zoom API Event(s)**  
v2/marketplace/app/event\_subscription

**Description**  
_For the above mentioned endpoint, I am getting 404 error with:_  
“{“code”:1300,“message”:“The user don’t authorize the app.”}”

Till last week, this API used to work all fine with the same POST content mentioned below. But since last few days I am seeing this issue.

Below is the content:  
{  
“endpoint”: [https://marketplace.zoom.us/v2/marketplace/app/event\_subscription](https://marketplace.zoom.us/v2/marketplace/app/event_subscription),  
“method”: “POST”,  
“response”: “{“code”:1300,“message”:“The user don’t authorize the app.”}”,  
“response\_headers”: “{}”,  
“date\_time”: 1774608111523,  
“tracking\_id”: “v=2.0;sid=WEB\_f6d01446b84ee55d39f181f92b0b1a37;rid=MP\_9d4d4131836670602896128e2d51d4d0”,  
“request\_body”: “{“subscription\_scope”:“account”,“account\_id”:“”,“user\_ids”:[],“event\_subscription\_name”:“Meeting Events Subscription”,“events”:[“meeting.ended”],“event\_webhook\_url”:}”,  
“request\_headers”: “{x-requested-from=ZOAP-GATEWAY-GRAY-TRAFFIC, x-zm-real-ip=170.114.6.88, x-forwarded-for=44.238.223.78,170.114.10.88,170.114.6.88, x-zm-cluster-id=aw1, user-agent=Java-http-client/17.0.18}”,  
“request\_params”: “{}”,  
“http\_status”: 404  
}

**Error?**  
“{“code”:1300,“message”:“The user don’t authorize the app.”}”

**Please check and get back ASAP.**

Thanks,