# Marketplace: Installed Apps

**URL:** <https://devforum.zoom.us/t/marketplace-installed-apps/29754>\
**Category:** App Marketplace\
**Created:** [September 10, 2020, 8:07am UTC](https://devforum.zoom.us/t/marketplace-installed-apps/29754 "2020-09-10T08:07:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![pnts-se](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pnts-se/32/11398_2.png) [@pnts-se](https://devforum.zoom.us/u/pnts-se)\
**Post date:** [September 10, 2020, 8:07am UTC](https://devforum.zoom.us/t/marketplace-installed-apps/29754/1 "2020-09-10T08:07:59Z")

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**Description**  
I have installed apps listed on [https://marketplace.zoom.us/user/dashboard/installed-apps](https://marketplace.zoom.us/user/dashboard/installed-apps) that I, as an admin, have not pre-approved. If I try to install those apps as a non-admin user I have to request pre-approval. Why is this? How can I delete/uninstall these apps?

**Error**  
Apps listed on [https://marketplace.zoom.us/user/dashboard/installed-apps](https://marketplace.zoom.us/user/dashboard/installed-apps) that have not been pre-approved.

**Which App?**  
For example the Spark app.

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Go to Marketplace -\> Manage -\> Apps on account \ Installed apps
2. View apps installed
3. Compare with apps in Pre-Approved Apps list.
4. Some are missing and is only listed in Installed apps

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
Add any other context about the problem here.

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [September 10, 2020, 8:08am UTC](https://devforum.zoom.us/t/marketplace-installed-apps/29754/2 "2020-09-10T08:08:03Z")

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Hey @pnts-se

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout this related thread that may have the answer you are looking for:

> [@Installation of Account-level App](https://devforum.zoom.us/t/-/3729):
>
> Hi, Quick question. I understand any account administrator (who is in admin role) can install an account-level App. If so, can a “basic”/“free” user, under the same account, put in Admin role and can then install such an App for the account? Or such an App can be installed only by a “Pro” user who is in admin role? Thanks in advance and regards

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

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<div class="post-metadata">

**Author:** ![pnts-se](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pnts-se/32/11398_2.png) [@pnts-se](https://devforum.zoom.us/u/pnts-se)\
**Post date:** [September 10, 2020, 10:29am UTC](https://devforum.zoom.us/t/marketplace-installed-apps/29754/3 "2020-09-10T10:29:22Z")

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Thanks that doesn’t help. I can disable subscriptions for users which I guess should be an admin initiated “uninstall”. The user can still use the app though. What happens when I disable subscription for a user? Refreshing Oauth access tokens is disabled?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 14, 2020, 7:47pm UTC](https://devforum.zoom.us/t/marketplace-installed-apps/29754/4 "2020-09-14T19:47:25Z")

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Hey @pnts-se,

Perhaps the apps were installed by users before you [enabled the pre approval setting](https://marketplace.zoom.us/user/permissions).

Unfortunately you cannot uninstall an app for a user, but if you email [developersupport@zoom.us](mailto:developersupport@zoom.us) with which app you want uninstalled for which user, we will be happy to help.

Thanks,  
Tommy

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 15, 2020, 5:47am UTC](https://devforum.zoom.us/t/marketplace-installed-apps/29754/5 "2020-10-15T05:47:26Z")

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