# Master API for "Pro or a higher plan"?

**URL:** <https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646>\
**Category:** API and Webhooks\
**Created:** [April 10, 2024, 9:44pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646 "2024-04-10T21:44:43Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![dev-fs](https://avatars.discourse-cdn.com/v4/letter/d/ecd19e/32.png) [@dev-fs](https://devforum.zoom.us/u/dev-fs)\
**Post date:** [April 10, 2024, 9:44pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/1 "2024-04-10T21:44:43Z")

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Hi I am trying to build an app communicating through Server-to-Server App through Master API, however even though I am an owner and added proper “master” scopes I still receive this error:

> **Invalid access token, does not contain scopes:[cloud\_recording:read:list\_account\_recordings:master].**

As you see in scope I am trying to list all users’ recordings. Master API documentations says I need " **Pro or a higher plan**" and mine is Education. I have not seen any web resources that specify my plan is included in Pro or higher. Could you instruct me around this?  
I can still list by user using REST API. But efficiently I need to list all in one GET request.

Thank you in advance.  
Dev

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 11, 2024, 6:38pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/2 "2024-04-11T18:38:20Z")

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Hi @dev-fs , this sounds like a bug a few other developers are experiencing and it is being investigated (ZSEE-125372).

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**Author:** ![dev-fs](https://avatars.discourse-cdn.com/v4/letter/d/ecd19e/32.png) [@dev-fs](https://devforum.zoom.us/u/dev-fs)\
**Post date:** [April 14, 2024, 10:37am UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/4 "2024-04-14T10:37:27Z")

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Thank you Gianni! To follow up, is there anywhere I can check time by time the investigation status updated by your team?

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 15, 2024, 5:40pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/5 "2024-04-15T17:40:42Z")

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Hi @dev-fs , no this is an internal number to help myself and other Zoomies monitor status on specific issues, but I will share updates as they continue to be made available.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 16, 2024, 9:39pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/6 "2024-04-16T21:39:45Z")

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@dev-fs , can you please share the zm-tracking-id for the API response? This can be found in the response headers.

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**Author:** ![dev-fs](https://avatars.discourse-cdn.com/v4/letter/d/ecd19e/32.png) [@dev-fs](https://devforum.zoom.us/u/dev-fs)\
**Post date:** [April 17, 2024, 3:28am UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/7 "2024-04-17T03:28:07Z")

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Hi Gianni, I see x-zm-trackingid instead of zm-tracking-id but I think you mean this param. The value I got from the latest run (cloud\_recording.list\_all\_recordings) is :

> x-zm-trackingid: v=2.0;clid=us02;rid=WEB\_1d04ba70fd8126642c55a27c96911653

Thank you,  
Dev

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 17, 2024, 8:28pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/8 "2024-04-17T20:28:49Z")

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> [@dev-fs](#):
>
> x-zm-trackingid: v=2.0;clid=us02;rid=WEB\_1d04ba70fd8126642c55a27c96911653

Thanks so much! Will get back to you.

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**Author:** ![airclubhouse](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/airclubhouse/32/61678_2.png) [@airclubhouse](https://devforum.zoom.us/u/airclubhouse)\
**Post date:** [July 20, 2024, 5:33am UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/9 "2024-07-20T05:33:40Z")

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Is there an update for this issue?

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [July 22, 2024, 2:17pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/10 "2024-07-22T14:17:20Z")

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Hi @airclubhouse which issue? The account plan or the error re: missing scopes?

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**Author:** ![airclubhouse](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/airclubhouse/32/61678_2.png) [@airclubhouse](https://devforum.zoom.us/u/airclubhouse)\
**Post date:** [July 28, 2024, 6:39pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/11 "2024-07-28T18:39:34Z")

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the error missing scopes

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [July 30, 2024, 8:43pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/12 "2024-07-30T20:43:33Z")

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> [@dev-fs](#):
>
> cloud\_recording:read:list\_account\_recordings:master

Hi @airclubhouse ,

It’s available to add on my S2S sample app:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/3/5/35578278735b670fdd55263b0122578a4a9cdee7.png)

Can you double check yours?

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<div class="post-metadata">

**Author:** ![dev-fs](https://avatars.discourse-cdn.com/v4/letter/d/ecd19e/32.png) [@dev-fs](https://devforum.zoom.us/u/dev-fs)\
**Post date:** [July 30, 2024, 11:29pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/13 "2024-07-30T23:29:35Z")

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Hi I am the first poster on this thread. The master scope you mentioned above is still missing on my end. The environment is the same as I posted first. The latest is that I provided necessary tracking ID and I have been waiting for the update. Have you ever found out what causes my issue? Thank you.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 31, 2024, 11:29pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/14 "2024-07-31T23:29:48Z")

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Closed on July 31, 2024, 11:29pm UTC

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [August 6, 2024, 3:32pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/15 "2024-08-06T15:32:02Z")

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Hi @dev-fs ,

To confirm, you are able to add but still receiving the error? Or you are not able to add the scope in your server to server OAuth app? Can you please share updated info in the private message I initiate with you:

- email associated with app
- client id
- screenshot of added scope or screenshot of it missing
- screenshot of response body error
- zm-tracking-id from response header

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [November 27, 2024, 7:19pm UTC](https://devforum.zoom.us/t/master-api-for-pro-or-a-higher-plan/107646/16 "2024-11-27T19:19:00Z")

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Customer’s client did not have [master-subaccount structure](https://developers.zoom.us/docs/api/rest/master-account-apis/), which is why they could not access those endpoints.
