# Master/Child API

**URL:** <https://devforum.zoom.us/t/master-child-api/97043>\
**Category:** API and Webhooks\
**Created:** [October 19, 2023, 5:28am UTC](https://devforum.zoom.us/t/master-child-api/97043 "2023-10-19T05:28:19Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Tecnic](https://avatars.discourse-cdn.com/v4/letter/t/f05b48/32.png) [@Tecnic](https://devforum.zoom.us/u/Tecnic)\
**Post date:** [October 19, 2023, 5:28am UTC](https://devforum.zoom.us/t/master-child-api/97043/1 "2023-10-19T05:28:19Z")

</div>

Hello,

We recently activated the Parent/Child feature on our Zoom account and have been trying to make API calls to test its functionality.

However, we are receive the following error:

```auto
{
    "code": 2001,
    "message": "Account does not exist: 5xxxxxxxx."
}

```

Endpoint in use: `$zoom['request_url'] = 'https://api.zoom.us/v2/accounts/5xxxxx/users';`

For authentication, we’re using the S2S Token.

Can anyone provide guidance or insight into what might be causing this issue?

I’m using this ID for the call :

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/3/f39198be5b4c7b2cfa2737edc6f719b9fa5dfb4b.png)

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [October 27, 2023, 4:19pm UTC](https://devforum.zoom.us/t/master-child-api/97043/2 "2023-10-27T16:19:25Z")

</div>

You need to pass the account ID and not the account Number.

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<div class="post-metadata">

**Author:** ![Tecnic](https://avatars.discourse-cdn.com/v4/letter/t/f05b48/32.png) [@Tecnic](https://devforum.zoom.us/u/Tecnic)\
**Post date:** [October 31, 2023, 11:08am UTC](https://devforum.zoom.us/t/master-child-api/97043/3 "2023-10-31T11:08:30Z")

</div>

Hello,

I appreciate the assistance. Can your clarify the “ **Account ID** ”?

According to the documentation, it’s obtained from: [https://api.zoom.us/v2/users/me](https://api.zoom.us/v2/users/me)

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/3/d3b238f5c291aa00fa54a2850470d2f455f3fff5.png)

However, this seems to be the same as the App Account ID set for the S2S, which is used to generate the S2S Token. When I use it, I receive an “Account not found” error.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/9/6/969322554b2861a1f871566f0f61c8f6885b5c50.png)

![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/1/b15b98e4b42ce1753f659ba0d24f3c389f778d07.png)

Any clarifications would be helpful. Thank you.

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [October 31, 2023, 7:04pm UTC](https://devforum.zoom.us/t/master-child-api/97043/4 "2023-10-31T19:04:24Z")

</div>

@Tecnic i am going to DM you a link to schedule a call with me

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 3, 2024, 10:41am UTC](https://devforum.zoom.us/t/master-child-api/97043/5 "2024-11-03T10:41:09Z")

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Closed on November 3, 2024, 10:41am UTC

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